
Cloud Delivery Specialist
19 hours ago
About Our Company
nShift is a pioneering force in cloud delivery management solutions, empowering frictionless shipment and return processes worldwide. We've established a strong presence with over 460 employees across multiple offices in Europe.
Our extensive network of carriers enables us to cater to various industries, including e-commerce, retail, manufacturing, and 3PL shippers. This results in seamless integration and efficient logistics management for our clients.
Job Description
We're seeking an experienced Technical Consultant to join our team. As a key member, you'll focus on implementing and managing customers onto our innovative SaaS platform, which drives growth and success for our clients.
Purpose of the Role
- Client Engagement: Work closely with clients to understand their needs and develop tailored solutions.
- Solution Development: Create customized technology solutions, integrating systems and adhering to industry standards.
- Project Management: Oversee projects from inception to completion, ensuring timely delivery and exceeding client expectations.
- Expert Guidance: Provide expertise on the latest technologies and trends, advising clients on optimal solutions.
- Collaborative Leadership: Foster effective collaboration between teams, driving comprehensive solutions and exceptional client experiences.
- Relationship Building: Establish and maintain strong client relationships, addressing queries and identifying growth opportunities.
- Reporting & Documentation: Prepare comprehensive project reports and documentation, presenting findings and recommendations to clients and stakeholders.
Key Competencies
Essential Requirements:
- Education: Bachelor's degree in a relevant field such as Computer Science, Information Technology, or Engineering.
- Experience: Minimum of 4 years in technical consulting, with expertise in solution design, system implementation, and client engagement.
- Technical Skills: Proficiency in SaaS Solutions, ERP systems, XML, and JSON, along with experience in project management tools like Jira and NetSuite.
- Problem-Solving: Proven analytical and problem-solving skills, adept at navigating complex technical environments.
- Communication: Excellent written and verbal communication skills, able to convey technical concepts effectively.
- Client Focus: Demonstrated ability to build strong client relationships and deliver client-centric solutions.
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