Cloud Solutions Specialist

2 days ago


Oslo, Oslo County, Norway TN Norway Full time

About the Job

We are seeking a highly skilled Cloud Solutions Specialist to join our team at TN Norway. As a Cloud Solutions Specialist, you will be responsible for supporting our existing Azure customers and partners by addressing their technical inquiries and helping them leverage our Azure solutions.

About the Role

This role requires a strong understanding of Azure services and architecture. You will handle incoming questions from existing customers and Azure partners via phone and email. You will provide technical guidance and support on solution architecture related to the Azure portfolio. You will also assist customers with technical issues and guide them through troubleshooting processes.

Key Responsibilities

  • Customer Support:

    Handle incoming questions from existing customers and Azure partners via phone and email.

    Provide technical guidance and support on solution architecture related to the Azure portfolio.

  • Technical Assistance:

    Assist customers with technical issues and guide them through troubleshooting processes.

    Offer solutions and recommendations for Azure services to optimize customer satisfaction and product usage.

Qualifications

  • Education:

    Bachelor's degree in a technical field such as Computer Science, Information Technology, or a related discipline.

    Relevant technical education or certifications, particularly in Azure, are highly desirable.

  • Experience:

    1-2 years of experience in a technical support role or similar position.

    Recent graduates with relevant coursework or internships in cloud technologies are welcome to apply.

    Hands-on experience with Azure technologies is a plus.

  • Skills:

    Basic understanding of Azure services and architecture.

    Strong problem-solving skills and technical acumen.

    Excellent communication skills to effectively assist customers and partners.

    Proficiency in English and Norwegian is required.

What We Offer

  • Stable employment based on a permanent employment contract.
  • Engaging work in a multinational company.
  • Opportunities for continuous education and professional development.
  • Collaborative team environment in a rapidly growing company.
  • Competitive financial compensation.
  • Personal and professional growth opportunities.


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