ServiceNow ITOM Solution Expert

7 hours ago


Oslo, Oslo County, Norway The Cloud People Full time
Job Description

We are seeking a highly skilled ServiceNow ITOM Solution Expert to join our team at The Cloud People. As a key member of our organization, you will play a vital role in guiding and supporting ITOM suite engagements during the presales, design, and implementation stages.

In this position, you will lead full lifecycle ITOM implementations with specialization and certifications in Configuration Management, Discovery, Service Mapping, and Event Management. You will also possess a solid understanding of CMDB relationships and hierarchy, CMDB Health (Dashboards), and the CSDM framework.

Your expertise in third-party integrations with ServiceNow will enable you to design, configure, and deploy ServiceNow ITOM solutions that meet business requirements and adhere to industry best practices and standards. Additionally, you will have experience leading customers through knowledge and requirements discussions and workshops for implementing ServiceNow ITOM.

You will be responsible for becoming the bridge that enables technology to solve business needs, mastering both the technical and business side of IT operations management. Fluency in Norwegian and English is essential for this role.



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