Digital Experience Lead

4 hours ago


Oslo, Oslo County, Norway Fortum Full time

About Digital Customer Offering (DCO)

At Fortum Consumer Solutions, we create superior digital offerings and experiences for our customers. As a business function within DCO, we innovate and find new ways to digitalize our services and processes. We collaborate closely with stakeholders and external partners.

Our team is committed to pursuing innovation and improvements through data-driven approaches. United by our passion for design, curiosity about user experience, and dedication to excellence, we are looking for a talented design leader.

This role supports various projects to enhance digital customer experience, smartness in digital marketing, market-leading design, and user-friendliness. You will have the opportunity to lead the design vision and strategy across multiple projects, ensuring excellence in design and user experience.

Responsibilities:

  1. Lead the design process from conceptualization to delivery.
  2. Mentor other designers, fostering a collaborative work environment.
  3. Establish and promote design guidelines, best practices, and standards.
  4. Communicate design goals and processes effectively to stakeholders.
  5. Stay up-to-date with industry trends and emerging technologies in design.

Requirements:

  1. A strong design leader with a formal education (or equivalent) in design.
  2. At least 10 years of experience in design, with a successful track record.
  3. Highly skilled in your own field and knowledgeable about other design areas.
  4. Excellent leadership, communication, and presentation skills.
  5. Proven experience in managing and inspiring designers.
  6. Committed to fostering a culture of continuous learning and professional growth.


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