Logistics Talent Acquisition Specialist

13 hours ago


Oslo, Oslo County, Norway TN Norway Full time
Job Overview

We are seeking a highly skilled Logistics Recruiter to join our team at TN Norway. The ideal candidate will have a strong background in customer service, recruitment, or an administrative role with experience in making outbound/inbound calls.

The successful candidate will be responsible for guiding potential riders through the application process, ensuring smooth communication, and providing exceptional service by building positive relationships with applicants and riders.

This is an exciting opportunity to work closely with the Hiring & Quality Team Lead and a dedicated team focused on optimizing the applicant and rider experience.

Key Responsibilities
  1. Conduct high-volume outbound calls to applicants and new riders, maintaining effective communication.
  2. Assist potential riders in navigating the application steps, helping them overcome challenges and progress forward.
  3. Achieve set engagement targets of new riders through structured and efficient work in our engagement portal.
  4. Support newly engaged riders in getting started efficiently, ensuring a seamless onboarding experience.
  5. Document interactions accurately in our systems, utilizing tools like Sheets for data tracking.
  6. Foster strong relationships with applicants and riders, delivering exceptional service and support.
  7. Collaborate with the recruitment and logistics teams to enhance the onboarding process.
Requirements
  • Bachelor's degree or relevant work experience.
  • Previous experience in customer service, recruitment, or an administrative role with frequent outbound/inbound calls.
  • Technical skills: Proficiency with G-Suite (Sheets and Slides), experience with support systems (ticketing system or similar).
  • Language: Fluency in Norwegian and English, both verbal and written. Additional languages count as a plus.


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