Dispute Analyst for Card Issuing

4 days ago


Bærum, Viken, Norway TN Norway Full time
About the Team

We are a dynamic team within Tietoevry Banking seeking a skilled Dispute Analyst to join our ranks. Our team focuses on delivering exceptional dispute handling services to our customers.

In this role, you will work closely with product managers and system managers to ensure a comprehensive understanding and management of our customers' card services.

As a key member of our team, you will:

  1. Handle complaints from Nordic and international banks
  2. Develop strong relationships with customers to resolve issues effectively
  3. Contribute to the growth and improvement of our dispute handling capabilities

Responsibilities

  • Manage dispute cases efficiently
  • Provide excellent customer service
  • Support the development of our dispute handling service


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