Product Experience Leader

14 hours ago


Oslo, Oslo County, Norway Sector Alarm Group Full time
About Sector Alarm

Sector Alarm is a leading provider of smart alarm solutions across eight countries in Europe. We offer premium products and have a strong focus on customer satisfaction, driving our growth and evolution as a company.

We are currently undergoing a digital transformation, placing technology and data at the heart of our strategy. This journey is crucial for our success and is driven by innovation and customer experience.

Role Overview: Your Day-to-Day

You will be responsible for shaping the future of customer interactions through our mobile app. Your mission will be to create seamless self-service experiences, enhance AI-powered support, and elevate our mobile platform to be the ultimate one-stop-shop for customers.

You will collaborate closely with designers, engineers, and stakeholders to develop, launch, and iterate on features that ensure an outstanding customer experience. Expect a dynamic environment where problem-solving, user insights, and cutting-edge technology come together.

Key Responsibilities
  1. Define and Execute the Product Roadmap: Develop and execute the product roadmap for customer care-related features within our mobile app, ensuring timely delivery and alignment with business objectives.
  2. Elevate In-App Chat: Enhance our AI-powered in-app chat to provide efficient and frictionless customer support, ensuring high customer satisfaction levels.
  3. Mobile App Performance: Maintain a 4.5+ star rating across all markets by continuously improving the mobile app's performance, user experience, and overall quality.
  4. Self-Service Capabilities: Expand self-service capabilities, such as booking service visits and replacing components, to minimize call center reliance and improve customer convenience.
  5. Analytics and Observability: Improve analytics and observability to enhance customer experience quality, identify areas for improvement, and inform data-driven decision-making.


  • Oslo, Oslo County, Norway Autodesk Full time

    Unlocking Sustainable InnovationWe're looking for a dynamic leader who can build exceptional teams, foster collaboration, and keep customers at the heart of every decision while thriving in a fast-paced, experiment-driven environment.The Product Leader will define and execute a customer-centric strategy for the Industry Cloud Product Area, aligning with...


  • Oslo, Oslo County, Norway Autodesk Full time

    Job Description:As a Senior Experience Leader at Autodesk, you will have the opportunity to drive and oversee the design process in team projects, ensuring a human-centered approach. You will gather, use, and synthesize industry data and research to inform your design process and others.Responsibilities:Drive and oversee the design process in team...


  • Oslo, Oslo County, Norway Promon AS Full time

    Promon AS, a world-leading Next-Gen Mobile App security company, seeks an exceptional Security Product Leader to spearhead its product strategy and execution.About UsWe are the pioneers in mobile app security, trusted by some of the world's largest enterprises. Our global team is dedicated to making the digital world safer and more secure, one app at a...

  • Product Area Leader

    5 days ago


    Oslo, Oslo County, Norway Autodesk, Inc. Full time

    We're seeking a seasoned Product Leader to take on the Industry Cloud Product Area within our Unified Design organization, reporting to the Vice President of Unified Design. This role is a unique opportunity to drive innovation and deliver cloud-based solutions that create a more sustainable world. You'll lead a team of 30-40, responsible for a growing set...

  • Product Area Leader

    6 days ago


    Oslo, Oslo County, Norway Autodesk Full time

    Job Requisition ID #25WD86828Position OverviewWe're seeking a seasoned Product Leader to take on the Industry Cloud Product Area within our Unified Design organization, reporting to the Vice President of Unified Design. This role is a unique opportunity to drive innovation and deliver cloud-based solutions that create a more sustainable world. You'll lead a...

  • Product Area Leader

    7 days ago


    Oslo, Oslo County, Norway Autodesk Full time

    Location field must contain 'city, state' or a zip code to perform a radius search (e.g., Denver, CO or 46122 ). City and state must be separated by a comma followed by a space (e.g., Houston, TX )Autodesk Product Area Leader in Oslo, NorwayJob Requisition ID # 25WD86828Position OverviewWe're seeking a seasoned Product Leader to take on the Industry Cloud...


  • Oslo, Oslo County, Norway Autodesk, Inc. Full time

    Job DescriptionAs a Senior Manager for Experience Design, you will be responsible for leading our Experience Design team in the development of innovative SaaS products. Your primary focus will be on managing a team of Experience Designers, Visual Designers, and Content Designers across Norway and Eastern US & Canada.You will work closely with product...

  • Product Area Leader

    3 days ago


    Oslo, Oslo County, Norway Merantix Full time

    Job Requisition ID #25WD86828Position OverviewWe're seeking a seasoned Product Leader to take on the Industry Cloud Product Area within our Unified Design organization, reporting to the Vice President of Unified Design. This role is a unique opportunity to drive innovation and deliver cloud-based solutions that create a more sustainable world. You'll lead a...


  • Oslo, Oslo County, Norway 1 stilling Full time

    **The Job Description**This role offers the chance to drive innovation and growth within a forward-thinking organization. The ideal candidate will be a collaborative leader with a results-driven mindset, able to inspire and empower teams to achieve shared objectives.**Responsibilities**Develop a holistic view of how we can support education providers in...


  • Oslo, Oslo County, Norway TN Norway Full time

    We are looking for a highly skilled and experienced professional to join our team as a Customer Experience Leader. In this role, you will be responsible for developing and implementing strategies to improve customer experience and satisfaction while creating engaged customers.">You will work closely with our other teams to meet the needs of our customers and...

  • Tech Product Leader

    2 days ago


    Oslo, Oslo County, Norway AutoStore System, Inc Full time

    Job OverviewThis role requires a strategic thinker with a keen understanding of market trends and customer needs, capable of delivering innovative products that align with the company's vision and goals.Key Responsibilities:Lead Product Teams: Collaborate with cross-functional teams including hardware engineering, software development, design, and quality...


  • Oslo, Oslo County, Norway Sector Alarm Group Full time

    Join Sector Alarm as a Product Manager for Customer Experience Location: Spain (Malaga or Madrid) | Norway (Oslo) - hybrid role Department: TechAbout Sector AlarmSector Alarm is one of Europe's leading safety providers, offering smart alarm solutions to over 680,000 households and small businesses across eight countries. Renowned for our premium products...


  • Oslo, Oslo County, Norway TN Norway Part time

    Role OverviewServing as the face of our brand, you will deliver an unforgettable experience to our guests. As a key ambassador for TN Norway, you embody our values and inspire others to do the same.Key ResponsibilitiesShare technical product knowledge with guests, addressing their needs and interestsDevelop a strong understanding of our products, seamlessly...


  • Oslo, Oslo County, Norway Helly Hansen Full time

    ECommerce Product Manager Job Description">Helly Hansen is seeking a skilled Product Manager to optimize and elevate the site experience. The ideal candidate is passionate about customer experience, data-driven decision-making, and driving measurable impact through site improvements.">The Product Manager, Site Experience will lead the strategy, development,...

  • Product Visionary

    6 days ago


    Oslo, Oslo County, Norway Autodesk Full time

    We're looking for a visionary leader to join our Unified Design organization and drive innovation in the Industry Cloud Product Area. As our new Product Visionary, you'll be responsible for defining and executing a customer-centric direction for your Product Area, ensuring alignment with Autodesk's mission.About the OpportunityThis is an exceptional...


  • Oslo, Oslo County, Norway GE Healthcare Full time

    GE Healthcare Global Program Leader - MRI in Oslo, NorwayJob Description SummaryAre you ready to lead transformative projects within the field of Magnetic Resonance Imaging (MRI)? As the Global Program Leader - MRI, you will be at the forefront of driving key initiatives that shape the future of our MRI imaging agents. Reporting to the Global Product Leader...

  • Team Leader

    7 days ago


    Oslo, Oslo County, Norway Diesel Full time

    Join to apply for the Team Leader - Oslo Vestby - NEW OPENING role at DieselDiesel has long been a leading pioneer in denim and casual fashion, known for moving outside and ahead of trends in its industry. While retaining always its DNA, in recent years Diesel has evolved into the world of premium casual wear, becoming a true alternative to the established...


  • Oslo, Oslo County, Norway No Isolation AS Full time

    No Isolation AS aims to revolutionize education by providing innovative solutions for students who cannot physically attend school. As a Chief Product Officer, you will play a crucial role in shaping our product strategy and driving its implementation.About the RoleDeveloping and owning our strategic product roadmap, ensuring alignment with company mission,...


  • Oslo, Oslo County, Norway Cognite AS Full time

    About Cognite ASCognite AS is a global technology leader in data-driven innovation, leveraging cutting-edge solutions to address complex business challenges. Our flagship product, Cognite Data Fusion (CDF), enables industries to transform operational data into actionable insights.About the Product OrganizationThe Product team at Cognite AS is responsible for...


  • Oslo, Oslo County, Norway No Isolation AS Full time

    At No Isolation AS, our mission is to provide innovative solutions for education providers. As a visionary Chief Product Officer, you will lead our product development in the next phase of our journey.Key ResponsibilitiesOwning the product vision and strategic product roadmap to deliver superior customer value and exceptional user experience.Leading...