Food Services Manager

3 months ago

Oslo, Norway JLL Full time

JLL empowers you to shape a brighter way .

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

JLL supports the Whole You, personally and professionally.

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.

This position aligns with the Experience Services Platform, which is responsible for food service programs at a defined Client real estate portfolio. The Food Services Manager is responsible for all aspects of the food services program including, micro markets, conference centers, hospitality, catering, office, coffee and beverage service as well as vending. This role is responsible for ensuring the program is delivered effectively not only meeting the client’s desired outcomes but exceeds their expectations. The Food Services Manager will be expected to provide superior client service while enhancing their individual personal and professional skills. The role is client facing and must be able to exhibit exceptional customer service and communication skills.

Job Responsibilities

Oversee Food Service operations at assigned location(s) and activities including Third Party Service contractors. Single point of contact for all food service-related items. Establish and maintain a sound Food Services management program ensuring appropriate staffing in accordance with client operating days. Manage catering and hospitality needs for designated client business and/or events located within select workplace. Ensure that food program meets and/or exceeds local safety and health requirements regarding transport, handling, preparation and service. Partnering with vendors to plan, design, and implement a comprehensive culinary based nutrition and wellness program including awareness events, classes and demonstrations and communications. Monitoring and management of spend and financials related to Food Services programs, developing recommendations and strategy for client to meet and/or improve budget plans. Anticipation and response to Client’s needs and concerns, including ensuring no safety or security incidents. Serve as the point of contact for client escalations on inquiries and issues related to the services. Ensure procedures & audits are designed to identify and escalate risks & issues. Proactively identify and escalate risks and issues (audit findings, client complaints, material vendor service issues, info security issues, any impact to the KPI’s). Pro-actively develop and manage client relationships ensuring that expected service levels are achieved. Comply with all requirements of the client contract and meet or exceed Key Performance Indicators Projects and practices consistent ownership attributes, which provide a high level of customer service at all points of contact. Ensure the delivery of all operational requirements as per the client scope of works across site. Develop and implement operational procedures and performance measures to ensure simplification and accuracy of work methods, reliability of systems and consistency. Drive Client specific initiatives such technology rollouts, benchmarking, best practices etc. Ensure operations are aligned to financial processes and controls are always adhered to achieve good financial management. Ensure compliance with JLL and client Health, Safety, Environment and Risk Management policies and procedures. Ability to scale a food service operation both globally, regionally and locally.

Knowledge, Skills & Abilities  

Bachelor’s Degree, preferred, or equivalent combination of education and experience.  Minimum of five to ten years progressive experience in foodservice/hospitality management experience. Proficiently communication skill in both French & English Ability to work with clients at all levels of an organization. Strong vendor management experience. Must have strong analytical skills.  Strong background in a leadership role with exposure to contract management, customer service, people development, food services, ger etc.  Exhibits strong communication, presentation and listening skills.  Exhibits initiative, responsibility, flexibility, and leadership.  Proficient in the use of Windows based office software including but not limited to Microsoft Office, Word, Excel, PowerPoint, and Outlook. 

About JLL –

We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.

Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honoured to be recognized with awards for our success by organizations both globally and locally.

Creating a diverse and inclusive culture where we all feel welcomed, valued, and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences, and perspectives help us think bigger, spark innovation, and succeed together.

Location:

Remote –Oslo, NOR

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements. We’re interested in getting to know you and what you bring to the table

JLL Privacy Notice

Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.

For additional details please see our career site pages for each country.

For candidates in the United States, please see a full copy of our Equal Employment Opportunity and Affirmative Action policy here.

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may contact us at Accommodation Requests. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

  • Food Services Manager

    2 months ago

    Oslo, Oslo County, Norway JLL Full time

    About the RoleWe are seeking a highly skilled and experienced Food Services Manager to join our team at JLL. As a key member of our operations team, you will be responsible for delivering exceptional food services to our clients, ensuring high-quality standards, and exceeding their expectations.Key ResponsibilitiesOversee food service operations at assigned...

  • Food Services Manager

    1 month ago

    Oslo, Oslo County, Norway JLL Full time

    About the RoleWe are seeking a highly skilled and experienced Food Services Manager to join our team at JLL. As a key member of our operations team, you will be responsible for overseeing all aspects of our food services program, including micro markets, conference centers, hospitality, catering, office, coffee and beverage service, as well as vending.Key...

  • Food Services Manager

    3 weeks ago

    Oslo, Oslo County, Norway JLL Full time

    About the RoleWe are seeking a highly skilled and experienced Food Services Manager to join our team at JLL. As a key member of our operations team, you will be responsible for overseeing all aspects of our food services program, including micro markets, conference centers, hospitality, catering, office, coffee and beverage service, as well as vending.Key...

  • Food Services Operations Manager

    2 months ago

    Oslo, Oslo County, Norway JLL Full time

    Job SummaryWe are seeking a highly skilled Food Services Manager to join our team at JLL. As a Food Services Manager, you will be responsible for overseeing all aspects of our food services program, including micro markets, conference centers, hospitality, catering, office, coffee and beverage service, as well as vending.Key ResponsibilitiesOversee food...

  • Food Services Operations Director

    3 days ago

    Oslo, Oslo County, Norway JLL Full time

    About the PositionWe are seeking an experienced Food Services Manager to lead our food service program, delivering exceptional client experiences and driving business growth.Key ResponsibilitiesOversee food service operations at assigned locations, ensuring seamless delivery of programs to meet client expectations.Manage catering and hospitality needs for...

  • Culinary Services Supervisor

    1 month ago

    Oslo, Oslo County, Norway JLL Full time

    Shape the Future of Culinary Services At JLL, we are dedicated to redefining the landscape of real estate through innovative services and advanced technology. Our team is composed of talented individuals who are passionate about creating a better world for our clients and communities. We believe in fostering an environment where our employees can grow...

  • Culinary Services Supervisor

    1 month ago

    Oslo, Oslo County, Norway JLL Full time

    Shape the Future of Culinary Services with JLL At JLL, we are committed to creating a better world through innovative real estate solutions. Our team is dedicated to delivering exceptional services, advisory, and technology to our clients. We believe in empowering talented individuals to thrive in their careers and find their place within our...

  • Culinary Services Supervisor

    1 month ago

    Oslo, Oslo County, Norway JLL Full time

    Shape the Future of Culinary Services with JLL At JLL, we are committed to transforming the real estate landscape by integrating exceptional services, strategic advisory, and innovative technology for our clients. We believe in nurturing talent and fostering a culture where individuals can thrive and develop fulfilling careers. Our mission is to create...

  • Sales Development Manager

    2 months ago

    Oslo, Oslo County, Norway Wolt Full time

    {"h1": "Unlock Your Sales Potential with Wolt", "p": "Are you a driven sales professional looking to take your career to the next level? Do you thrive in a fast-paced environment where no two days are the same? If so, we have an exciting opportunity for you to join our team at Wolt as a Junior Sales Manager.As a Junior Sales Manager, you will be responsible...

  • Restaurant Enterprise Key Account Manager

    1 month ago

    Oslo, Oslo County, Norway Wolt Full time

    Unlock Growth Opportunities with WoltWolt is a leading food delivery platform operating in 25 countries and over 100 cities, serving 29M registered users. We're expanding our team and seeking an Enterprise Key Account Manager to drive revenue growth and improve partner performance.Key Responsibilities:Develop and maintain strong relationships with key...

  • Executive Chef

    1 month ago

    Oslo, Oslo County, Norway Nordic Hotels & Resorts Full time

    About the RoleWe are seeking a highly skilled and experienced Sous Chef to join our Food & Beverage team at THE THIEF. As a key member of our culinary team, you will be responsible for leading the kitchen staff and contributing to the development of our F&B concepts.Key ResponsibilitiesTrain and develop the kitchen staff to ensure high-quality food...

  • Enterprise Account Manager

    1 month ago

    Oslo, Oslo County, Norway Wolt Full time

    Job Title: Enterprise Account Manager - RetailWolt is a Finnish technology company that has revolutionized the food delivery platform. We are now expanding our platform beyond food delivery into retail categories such as grocery, cosmetics, flowers, toys, electronics, books, and more.We are seeking an experienced Enterprise Account Manager to join our team...

  • Enterprise Account Manager

    3 weeks ago

    Oslo, Oslo County, Norway Wolt Full time

    Job Title: Enterprise Account Manager - RetailWolt is a Finnish technology company that has revolutionized the food delivery platform. We are now expanding our platform beyond food delivery into retail, offering a wide range of products such as groceries, cosmetics, flowers, toys, electronics, books, and more.About the Role:We are seeking an experienced...

  • Retail Enterprise Account Manager

    1 month ago

    Oslo, Norway Wolt Full time

    Job DescriptionWolt is a Finnish technology company and we’re best known for our food delivery platform. On our mobile app or website, customers can order their favorite meals from our restaurant partners, and either pick their order up or have it delivered by our courier partners.In Norway we are currently in nearly 50 cities and we are just getting...

  • Service Delivery Manager

    3 days ago

    Oslo, Oslo County, Norway Vontier Full time

    Service Manager Role OverviewWe are seeking a Service Manager to lead and manage service technicians who provide reactive (installation/repair) and preventative maintenance to equipment and infrastructure at customer/partner sites. The successful candidate will be responsible for ensuring all customer contractual work is undertaken and delivered by the...

  • Service Operations Manager

    1 month ago

    Oslo, Oslo County, Norway Vontier Full time

    Service Manager Job DescriptionWe are seeking a highly skilled Service Manager to lead and manage our team of service technicians in Norway. As a key member of our senior leader team, you will be responsible for delivering excellent customer service and ensuring that all customer contractual work is undertaken and delivered in line with agreed SLA/KPIs.Key...

  • Service Operations Manager

    4 weeks ago

    Oslo, Oslo County, Norway Vontier Full time

    Service Manager Job DescriptionWe are seeking a highly proactive Service Manager to lead and manage our service technicians who provide reactive and preventative maintenance to equipment and infrastructure at customer sites. The successful candidate will be responsible for ensuring all customer contractual work is undertaken and delivered in line with agreed...

  • Service Operations Manager

    4 weeks ago

    Oslo, Oslo County, Norway Vontier Full time

    Service Manager Job DescriptionWe are seeking a highly proactive Service Manager to lead and manage our service technicians who provide reactive and preventative maintenance to equipment and infrastructure at customer sites. The successful candidate will be responsible for ensuring all customer contractual work is undertaken and delivered in line with agreed...

  • Service Operations Manager

    2 weeks ago

    Oslo, Oslo County, Norway Vontier Full time

    Service ManagerAt Gilbarco Veeder-Root, we're seeking a highly skilled Service Manager to lead our service delivery operations in Norway. As a key member of our team, you'll be responsible for managing a team of service technicians who provide reactive and preventative maintenance to our customers' equipment and infrastructure.Key Responsibilities:Ensure all...

  • Service Operations Manager

    4 weeks ago

    Oslo, Oslo County, Norway Vontier Full time

    Service ManagerAt Vontier, we're seeking a highly proactive Service Manager to lead and manage our service technicians who provide reactive and preventative maintenance to our customers' equipment and infrastructure. As a key member of our team, you will be responsible for ensuring all customer contractual work is undertaken and delivered in line with agreed...