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Guard Supervisor, British Embassy Oslo

2 months ago

Oslo, Norway Foreign, Commonwealth & Development Office Full time
The British Government is an inclusive and diversity-friendly employer. We value difference, promote equality and challenge discrimination, enhancing our organisational capability. We welcome and encourage applications from people of all backgrounds. We do not discriminate on the basis of disability, race, colour, ethnicity, gender identity, religion, sexual orientation, age, veteran status or other category protected by law. We promote family-friendly flexible working opportunities, where operational and security needs allow. Job Category Foreign, Commonwealth and Development Office (Operations and Corporate Services) Job Subcategory Security Job Description (Roles and Responsibilities)

The  British Embassy in Oslo  is part of the United Kingdom's world-wide diplomatic network, and represents British political, economic and consular interests in Norway. The Embassy is looking for a Guard Supervisor to complement the Security Team.

The main purpose of the job is ensuring the physical security of the Embassy (including that of its staff, visitors and assets), supervision of Security Guard Team and backup IT Security Officer.

What will the jobholder be expected to achieve?

General :  (80%)  

Reception duties, including meeting and greeting visitors, taking switchboard calls from the public, liaising with colleagues about visitors and attendees at meetings and events, managing access control to the offices, handling visitor passes and being the first point of contact for staff and visitors to the Embassy. Reception Guard duties, including staffing metal arch detectors, searching visitor’s bags, providing a security presence in the public reception. Office Guard: Implement day-to-day security measures, including patrols, locking/ un-locking procedures, CCTV monitoring, testing alarms and radios, escorting contractors, security scanning of mail/ post, key-holders for the offices, completing security paperwork and logs. Building Facilities Support: working alongside other Corporate Services staff carrying out shared wider duties across the guard team, to assist with office facilities support including: Health & Safety measures at post, notices and general administration/ paperwork; fire drills, extinguishers, first aid kits, equipment, security signage, key-holder and lock duties, helping manage the mailroom. Duties include patrolling the Embassy compound and its perimeter, carrying out security checks of personnel and vehicles entering the Embassy compound.

Team Leader:   (15%)  

Guard supervision, management of guard house and patrol routines (2x Security Guards), Performance management of guards and writing annual assessments for the Guard team.

Back-up IT Support Officer: (5%) 

Back-up for IT Security Officer when absent, and to provide additional assistance if exceptional IT circumstances require it. Other ad hoc tasks as directed by Security Manager and Corporate Service Managers. Essential qualifications, skills and experience

Essential skills:

Demonstrated work experience in security/law enforcement/military. Excellent people engagement skills and first-rate customer service. Experience of working public reception in an office environment. A high degree of professionalism and strong ability to represent the UK government externally to visitors and other members of the public. Adaptable, flexible and energetic; ability to work well in a team and to work collaboratively to deliver shared tasks and support others in the team. Must be fluent in spoken and written English C level. IT experience, including MS Office (Word, Excel, PowerPoint), Teams, Outlook.
Desirable qualifications, skills and experience

Desirable:

Basic proficiency in spoken and written Norwegian would be considered an advantage.

Required behaviours Delivering at Pace, Managing a Quality Service, Working Together Application deadline 24 September 2024 Grade Administrative Officer (AO) Type of Position Full-time, Permanent Working hours per week 35 hours net Region Europe, Eastern Europe & Central Asia Country/Territory Norway Location (City) Oslo Type of Post British Embassy Number of vacancies 1 Salary Currency NOK Salary Gross salary NOK 564,840 (annual) Type of Salary yearly Start Date 1 November 2024 Other benefits and conditions of employment

This is a full-time permanent position, five working days (currently 35 hours net) per week. Working patterns: this position will cover only Monday – Friday, between 08:00 – 17:30 with possible shift to support and extra events.

Ability to work extra hours for events when required.

The successful candidate will be subject to professional background check and security clearance and the successful completion of a probationary period.

Employees recruited locally by the British Embassy Oslo are subject to terms and conditions of service in accordance with Norwegian employment law.

The Embassy offers a wide range of learning and development opportunities. 

Visa/work permit requirements: candidates must currently hold the independent right to live and work in Norway and be prepared to ensure that right remains throughout the scope of the contract.

Please note that it is your responsibility to ensure you meet the legal requirements to live and work in this country.