Senior Specialist, Rider Engagement

2 days ago


Oslo, Oslo County, Norway TN Norway Full time

Er du ivrig etter å bygge engasjement og styrke merkevaren for foodora blant våre bud? Er du i tillegg strategisk, kreativ og en dyktig relasjonsbygger? Da kan dette være jobben for deg

Vi søker nå etter vår nye Senior Rider Engagement & Communication Specialist Logistikkavdelingen jobber for at våre bud har de nødvendige verktøyene, støtten og systemene for å sømløst bringe leveranser til våre kunder som bestiller fra foodora. Denne stillingen spiller en nøkkelrolle i å bygge engasjement og lojalitet blant våre bud, samt bidra til deres vekst og utvikling.

Logistikk-avdelingen håndterer hele livsyklusen til våre bud - fra rekruttering til onboarding, engasjement og reaktivering - og å sørge for at alle bud har en positiv opplevelse med foodora. Vi jobber også tett med andre team for å utvikle innovative kampanjer og forbedre våre prosesser.

Hva du kommer til å gjøre:

  1. Eie våre kommunikasjonsverktøy og kanaler ut mot bud, samt etablere og videreutvikle underliggende kommunikasjonsstrategi
  2. Følge opp og forbedre kommunikasjonen gjennom hele livssyklusen til våre bud, inkludert rekruttering, onboarding og reaktivering
  3. Bistå med utvikling og implementering av strategier som forbedrer onboarding-prosessen og maksimerer konvertering av bud
  4. Drive og administrere vårt voksende community av bud
  5. Strukturere utsendelser av informasjon til Logistikk-avdelingen på en hensiktsmessig måte som maksimerer nedslagfelt og engasjement blant budene
  6. Utforme, lansere og evaluere kampanjer og bonusordninger for å styrke engasjementet blant budene
  7. Jobbe tett med resten av logistikk-avdelingen for å forbedre bud-opplevelsen
  8. Selvstendig drive og tidvis bistå med innsikt fra budenes tilbakemeldinger ved utbedring og utforming av prosesser og verktøy
  9. Eie oversettelser av informasjon i bud-appen for forenkling og presisering til budenes fordel
  10. Er proaktiv, prosess- og detaljorientert
  11. Jobber like godt selvstendig som i team
  12. Har sterke kommunikasjonsevner og kan tilpasse budskapet til ulike målgrupper
  13. Er kreativ og innovativ i tilnærmingen til engasjement og merkevarebygging

Bli del av et lekent og energisk miljø hvor vi har det gøy sammen på jobb
Være med på reisen til et av Norges raskest voksende selskaper som også er del av Delivery Hero, ett av verdens største online matleveringsselskaper.
Jobbe fra stilig og moderne kontor sentralt i Oslo (Alexander Kiellands plass).
Få personalgoder som blant annet SATS abonnement, subsidiert kollektivtransport innenfor ring 1, tilgang til Linkedin Learning samt helse- og reiseforsikring.
Få personalrabatt på foodora.

Kunne du tenkt deg en slik utfordring?
Da foreslår vi at du sender oss din CV og søknad
Vi vil ta kontakt med aktuelle kandidater fortløpende.

Vår rekrutteringsprosess inneholder følgende:

  1. Psykometriske tester gjennom Alva Labs - Vi bruker vitenskapsbasert metodikk
  2. Case-intervju - Realistisk oppgave som gir deg og oss en pekepinn på hvordan jobben er
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