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Senior Client Relationship Manager
4 weeks ago
Key Accountabilities
- Strategic commercial development: Develop and execute an effective commercial plan to generate new business and deepen strategic relationships.
- Revenue management: Develop and maintain revenues (including on a recurring basis) with existing and new clients by leveraging the value proposition of product/service.
- Product development support: Support development of new products and maintenance of existing products in line with client requirements.
- Relationship management: Make tactical and strategic contacts at the management level through client networks and other channels.
- Product & market development: Build specific, sector-oriented knowledge for the various products. Identify market developments and translate them into sales activities (outbound).
- Client success: Ensure that the service/product is successfully delivered to the client and communicate with the client to fix potential issues. Identify cross-selling possibilities.
- Integrated and comprehensive value proposition: Interact with internal stakeholders to ensure that the value proposition of your product/service is comprehensive to notably generate cross-selling opportunities.
Your Profile
- Proven experience in a product management, business development, or sales support role.
- Expert knowledge of Euronext's market model, rule book, service offer, the buy-side and sell-side landscape.
- Excellent client-facing skills and the ability to interact with all levels of the client's organization.
- Strong commercial acumen and strategic awareness.
- Excellent written and oral presentation skills, an ability to combine attention to detail with the wider strategic view.
- Rigorous project management skills: ability to leverage internal and external relationships, autonomy and determination to drive forward projects, provide clear business input into functional requirements.
- Collaborative, open, pragmatic, customer-oriented, and numbers-driven approach to work.
- Pan-European business experience – developing products in multiple geographic locations.
Euronext Values
- Unity: We respect and value the people we work with. We are unified through a common purpose. We embrace diversity and strive for inclusion.
- Integrity: We value transparency, communicate honestly, and share information openly. We act with integrity in everything we do. We don't hide our mistakes, and we learn from them.
- Agility: We act with a sense of urgency and decisiveness. We are adaptable, responsive, and embrace change. We take smart risks.
- Energy: We are positively driven to make a difference and challenge the status quo. We focus on and encourage personal leadership. We motivate each other with our ambition.
- Accountability: We deliver maximum value to our customers and stakeholders. We take ownership and are accountable for the outcome. We reward and celebrate performance.
We are proud to be an equal opportunity employer. We do not discriminate against individuals on the basis of race, gender, age, citizenship, religion, sexual orientation, gender identity or expression, disability, or any other legally protected factor. We value the unique talents of all our people, who come from diverse backgrounds with different personal experiences and points of view and we are committed to providing an environment of mutual respect.
Additional Information
This job description is only describing the main activities within a certain role and is not exhaustive. It does not prevent adding more tasks, projects.
Location: Oslo, Tollbugata
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