Airport Services Supervisor Expertise

3 days ago


Oslo, Oslo County, Norway Qatar Airways Full time

Job Description:

As an Airport Services Duty Supervisor, you will play a vital role in ensuring the smooth operation of our Ground Services team at Oslo. You will supervise your team to deliver exceptional customer service to our passengers, maintaining the award-winning 5-star service Qatar Airways is known for.

Main Responsibilities:

  • Liaise with airport staff to facilitate efficient ramp handling.
  • Lead the airport team to achieve on-time flight closures and contribute to overall on-time performance.
  • Develop and implement efficient duty allocations for Customer Service Agents during duty periods.
  • Support the Airport Services Manager in managing flight disruptions, mis-connections, and other passenger-related issues.
  • Lead by example, demonstrating excellent team building skills, directing staff, and evaluating performance.
  • Generate reports and maintain a clean and organized workspace.
  • Train and manage the ticketing team.

Requirements:

  • Bachelor's degree in a relevant field.
  • At least 4 years of experience in an airline or reputable Ground Handling Operations at a supervisory level.
  • Fluent English communication skills.
  • Familiarity with Weight and Balance, Ramp handling, and Dangerous Goods Regulations.
  • Able to work effectively under pressure while maintaining high customer service standards.
  • Understanding of international aviation regulations and safety procedures.
  • Experience in Passenger Services, Baggage Services, Ground Operations, and ramp handling.
  • Proficiency in using computer systems.
  • Excellent customer service focus and delivery.

You must have the legal right to live and work in Norway to be considered for this role.



  • Oslo, Oslo County, Norway Qatar Airways Full time

    Job Summary:We are seeking a highly skilled and experienced Airport Services Duty Supervisor to join our Ground Services team based at Oslo. This is a fixed 2-year contract position that requires direct supervision of your team to deliver exceptional customer service to our customers, ensuring they receive the award-winning 5-star service Qatar Airways is...


  • Oslo, Oslo County, Norway TN Norway Full time

    Job OverviewWe are recruiting for a temporary Airport Services Duty Supervisor role, based at Oslo airport, to support our team in delivering exceptional customer service and ensuring seamless airport operations.Main ResponsibilitiesSupervise airport staff to achieve on-time flight closure and maintain high-performance standards.Coordinate ramp handling with...


  • Oslo, Oslo County, Norway TN Norway Full time

    About the PositionThis is a temporary Airport Services Duty Supervisor role, based at Oslo airport, with a focus on supporting our team in delivering exceptional customer service and ensuring seamless airport operations.Main ResponsibilitiesLead the airport team to achieve on-time flight closure and maintain high-performance standards.Coordinate ramp...


  • Oslo, Oslo County, Norway Qatar Airways Full time

    About the Position:We are seeking a highly skilled Airport Services Duty Supervisor to join our Ground Services team at Oslo. The successful candidate will supervise their team to deliver exceptional customer service to our passengers, maintaining the award-winning 5-star service Qatar Airways is known for.Main Accountabilities:Coordinate ramp handling...


  • Oslo, Oslo County, Norway Work Shop Full time

    Are you a customer-focused professional looking for a new challenge?As a Pop-up Space Staff Member at Gardermoen Airport, you will play a crucial role in creating exceptional customer experiences for international brands.Responsibilities:Engaging customers in various brands and driving sales in the pop-up spaceProviding top-class customer experiences through...


  • Oslo, Oslo County, Norway Qatar Airways Full time

    About the Role:This Airport Services Duty Supervisor position is a critical role within our Ground Services team at Oslo. The successful candidate will be responsible for supervising their team to deliver exceptional customer service to our customers, ensuring they receive the award-winning 5-star service Qatar Airways is renowned for.Main...


  • Oslo, Oslo County, Norway TN Norway Full time

    We are seeking a retail sales professional for our airport shops in Oslo. As a key member of our team, you will be responsible for engaging customers and driving sales in the pop-up spaces at Gardermoen airport.About the JobYou will work with different brands, helping customers find the right products and contributing to achieving sales targets. To ensure...


  • Oslo, Oslo County, Norway Karlstad University Full time

    Overview of the Centre for the Study of ProfessionsThe Centre for the Study of Professions is a leading Nordic multidisciplinary centre devoted to research and doctoral training in topics such as expertise, professions, education, work, and policy.Our VisionOur vision is to deliver knowledge to solve societal challenges. We aim to provide high-quality...


  • Oslo, Oslo County, Norway Work Shop Full time

    Job OverviewWorkShop is a leading retail agency in the Nordics, dedicated to creating and delivering innovative customer experiences for the world's biggest brands.Our comprehensive portfolio of services includes data & insights, concept, field marketing, and much more, making us a trusted partner to our clients in every step.Job DescriptionIn this exciting...


  • Oslo, Oslo County, Norway TN Norway Full time

    About UsWe are a dynamic and innovative company, dedicated to delivering exceptional data center solutions to our clients. Our team is passionate about providing top-notch services and supporting the growth of our business.As a Data Center Supervisor, you will play a vital role in managing our Operations team and ensuring seamless service delivery on site....


  • Oslo, Oslo County, Norway GE HealthCare Full time

    Job Description SummaryIn this role, you will be part of the Nordic Service Center Team and will have daily contact with our customers, collaborate with service engineers, logistic partners, and Sales representatives. This team serves as first point of contact for customers, then engages the technical support team for resolution in the event the issue...


  • Oslo, Oslo County, Norway Textron Specialized Vehicles Full time

    About UsTextron Specialized Vehicles is a leading global manufacturer of ground support equipment. Our product lineup includes conventional and towbarless pushbacks, baggage tractors, tow tractors, belt loaders, one-man and two-man deicers, ground power units, air starts, and air conditioning units.Job SummaryWe are seeking a skilled Service Technician to...


  • Oslo, Oslo County, Norway TN Norway Full time

    TN Norway is a leading network and digital integrator company with offices in Europe and part of the Orange Group. We are seeking a skilled Database Consultant to join our Linux Team in the Database department.The Database department oversees database operations across a wide range of technologies, including MySQL, Oracle DB, PostgreSQL, and more. As a...


  • Oslo, Oslo County, Norway Textron Full time

    At Textron, we are seeking a skilled Equipment Maintenance Specialist to join our team. As a key member of our operations, you will be responsible for the repair, maintenance, servicing, and commissioning of Safeaero equipment.In this role, you will work closely with customers and internal departments to ensure that our equipment meets the highest standards...


  • Oslo, Oslo County, Norway Work Shop Full time

    WorkShop offers exciting opportunities in an international and dynamic organization with a fast-paced environment.In partnership with Avinor, we are launching premium pop-up solutions at Oslo Airport. As a key team member, you will contribute to delivering exceptional customer experiences across multiple brands.We seek a solution-oriented individual with...


  • Oslo, Oslo County, Norway TN Norway Full time

    SuperOffice is a comprehensive suite of applications designed to enhance customer relationship management for all kinds of companies. Our software supports sales, marketing, and customer service productivity. We are currently seeking a skilled AI product developer who can contribute to our R&D department.About the JobWe are looking for an experienced C#...


  • Oslo, Oslo County, Norway SPEEDECK Full time

    As a leading IT solutions provider, SPEEDECK delivers a wide range of services designed to meet the evolving needs of businesses.Our Solution FrameworkService Offerings: A comprehensive suite of IT services, including expert consulting, resourcing, business analysis, project management, test automation, data center maintenance, bespoke software development,...


  • Oslo, Oslo County, Norway BEUMER Group Full time

    Are you a motivated and skilled technician looking for a new challenge? We are seeking a qualified Airport Baggage System Technician to join our team at BEUMER Group.In this role, you will be responsible for the installation and commissioning of our baggage handling systems at Oslo Airport. As a key member of our project team, you will participate in the...


  • Oslo, Oslo County, Norway TN Norway Full time

    About UsCOWI is a leading consulting engineering company that specializes in creating sustainable solutions for the built environment. We have a strong focus on innovation, collaboration, and customer satisfaction.As an ITB and Automation Consultant, you will work closely with our clients to understand their needs and provide tailored solutions that meet...


  • Oslo, Oslo County, Norway SD Worx Full time

    Key ResponsibilitiesAs a Leader of Business Services, you will be responsible for driving operational excellence across our organization. Key responsibilities include:Overseeing the planning, execution, and monitoring of our business services, ensuring alignment with our strategic objectives.Identifying and recommending opportunities for growth and...