Customer Experience and Innovation Lead

17 hours ago


Oslo, Oslo County, Norway Viaplay Group Full time
Job Description

We are seeking an experienced Customer Experience and Business Development Manager to join our Commercial team in Oslo. As a key member of our team, you will play a pivotal role in driving business development initiatives and improving customer experience.

Your primary responsibility will be to lead various projects, coordinate workstreams, and ensure correct data input. You will also participate in decision-making regarding new business development initiatives and track relevant metrics such as NPS and customer lifetime value.



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