International Operations Assistant

2 weeks ago


Trondheim, Trøndelag, Norway Indie Campers Full time

The Role

We are seeking a motivated and customer-focused individual to join our team as an International Operations Intern at our Depot in Hell-Trondheim. As a representative of Indie Campers, you will provide exceptional customer service to our guests, ensuring a seamless and enjoyable experience during their road trips.

Key Responsibilities

  • Front-office activities:
    • Customer service and sales:
      • Manage check-ins and check-outs, register guests, process payments, and provide information on campervan functionalities and terms and conditions.
    • Back-office activities:
      • Operations handling:
        • Align reservations with available campervans, verify and prepare campers and road trip extras, and kits.
      • Quality control:
        • Maintain campervans in top condition, identify and address maintenance or repair needs.
      • Support activities:
        • Support the team in monitoring stock, coordinating the fleet of campervans, and troubleshooting operational issues.

Requirements

  • You are a student or recent graduate in Hospitality, Tourism, International Studies, Business Administration, or a related field looking for an internship.
  • You are fluent in English, have a work permit, and a valid driver's license (mandatory).
  • You enjoy international environments and meeting new cultures.
  • You possess a natural talent for connecting with people and have a strong customer service orientation.
  • You have a problem-solving mindset and are comfortable with getting your hands dirty.
  • You want a dynamic internship where you can apply theoretical knowledge from your degree.

The Indie Commitment

  • All internships are compensated, with the amount depending on location, country, and region (accommodation is not included).
  • Online and on-the-job training to develop relevant skills, such as guest relations, customer service, problem-solving, communication, team spirit, organization, time management, fleet coordination, supplies management, and logistics.
  • International opportunities and the possibility of integration in Indie Campers after the internship.

Internship Options

Minimum of 3 months and up to 12 months internship (flexible according to students' availability).



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