International Operations Coordinator
3 weeks ago
Indie Campers is a leading campervan marketplace that aims to make road trips accessible to everyone. With a strong focus on customer-centricity and digital innovation, we offer a seamless booking experience and a wide range of road trip possibilities at affordable prices.
Our platform has facilitated over one million nights of rentals, welcoming more than 300,000 travelers from 169 countries. We offer short-term RV rentals, long-term campervan subscriptions, and the option to purchase our vehicles.
The RoleWe are seeking a motivated and customer-focused individual to join our team as an International Operations Intern. As a representative of our brand, you will provide exceptional customer service to our guests, ensuring a world-class experience during their road trips.
This role involves front-office activities such as customer service and sales, as well as back-office activities like operations handling, quality control, and support activities.
Responsibilities- Provide customer service and sales support to guests, including check-ins, check-outs, and explaining campervan functionalities.
- Align reservations with available campervans, verify and prepare campers and road trip extras, and maintain the campervans in top condition.
- Support the team in monitoring the existing stock, coordinating the fleet of campervans, and troubleshooting operational issues.
- You are a student or recent graduate in Hospitality, Tourism, International Studies, Business Administration, or a related field.
- You are fluent in English, have a work permit, and a valid driver's license.
- You possess a natural talent for connecting with people and have a strong customer service orientation.
- You have a problem-solving mindset and are comfortable with getting your hands dirty.
- A compensated internship with a competitive stipend.
- Online and on-the-job training to develop relevant skills, including guest relations, customer service, problem-solving, communication, and team spirit.
- International opportunities and the possibility of integration into Indie Campers after the internship.
We offer a minimum of 3 months and up to 12 months internship, flexible according to students' availability.
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