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Multilingual Customer Support Specialist

2 weeks ago

Bergen, Vestland, Norway TN Norway Full time

Career Opportunity Alert: Multilingual Customer Support Specialist Needed

About the Role

We are seeking an experienced Multilingual Customer Support Specialist to join our team in Chania, Greece. As a key member of our Nordic Customer Solutions team, you will be responsible for providing top-notch customer service to clients across various languages and time zones.

Job Responsibilities
  • Deliver exceptional customer service through multiple channels (phone, email, video, chat) in fluent English.
  • Analyze and resolve complex customer issues related to digital payments and transactions.
  • Collaborate with colleagues to share knowledge and best practices in customer support.
Requirements
  • Demonstrated expertise in customer service and conflict resolution.
  • Fluency in English and another European language (German, Spanish, French, or Italian).
  • Strong analytical and problem-solving skills.
What We Offer
  • A challenging and dynamic work environment with opportunities for professional growth and development.
  • A competitive salary package and comprehensive benefits.