Norwegian Customer Support Representative in Greece

3 weeks ago


Trondheim, Trøndelag, Norway Teleperformance Full time

We're looking for a skilled Norwegian speaker to join our Microsoft Support team in Greece. As a customer support representative, you'll be responsible for identifying customer needs and delivering appropriate solutions, including sales. You'll also guide customers facing issues related to billing inquiries, handle transactions, and provide resolution to inquiries in a timely manner.

Responsibilities:
  1. Identify customers' needs and deliver appropriate solutions, including sales
  2. Guide customers facing issues related to billing inquiries, handle transactions and provide resolution to inquiries in a timely manner
  3. Assist customers to place an order and related issues
  4. Answer customers' inquiries and troubleshoot or escalate technical issues that they face and assist customers with account issues
  5. Follow standard diagnostic procedures with an emphasis on handling the most frequently asked questions as effectively as possible
  6. Turn every customer into a happy customer
  7. Exchange ideas and solutions with your colleagues
  8. Enjoy your time in Greece

We offer a competitive monthly salary, 2 extra salaries per year, and complete support to help you ease your relocation to Greece. You'll also receive healthcare benefits, numerous discounts, full training by certified instructors, and professional growth & development opportunities.

This is a great opportunity to advance your career and work for a multinational company, by developing strong experience and skills, while representing one of the biggest brands worldwide. You'll be a member of a company that fosters diversity, offering equal opportunities to all, regardless of gender, ethnicity, religion, culture or age.

Why Greece?

Greece has an enviable history and culture, climate and cuisine – and yet, the cost of living is among the lowest in Europe, according to Greek authorities and the EURES network. No wonder Greece is a popular destination for tourists and expats alike.

Are you a fluent Norwegian speaker looking for a new challenge? Do you have excellent communication skills and a positive attitude? If so, we'd love to hear from you



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