Sales Performance Analyst
1 week ago
About the Sales Performance Analyst Position
Job OverviewWe are seeking an experienced Sales Performance Analyst to join our team. In this role, you will be responsible for analyzing customer data to identify trends and opportunities for improvement. You will work closely with account executives and managers to develop sales and renewal strategies.
Your primary responsibilities will include assisting in tracking and managing customer renewals, ensuring timely and accurate processing. You will also prepare and send out quotes, contracts, and other necessary documentation.
In addition, you will serve as a point of contact for customers regarding sales, renewal, and support inquiries. Maintaining and updating customer information in the CRM system is another crucial aspect of this role.
About the Candidate RequirementsTo succeed in this position, you must have:
- 3+ years of experience in account management, retention & renewals, sales, or a related field.
- Excellent communication and interpersonal skills.
- Fluency in English.
- Proficiency in CRM software and sales tools.
- The ability to negotiate complex terms and conditions and close agreements for the sale and license of software and technology, including services.
- Ability to work effectively with cross-functional teams.
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