Global Customer Success Leader
6 days ago
At Deel, we're shaping the future of global employment.
Our team is dedicated to helping businesses hire anyone, anywhere, easily.
We're a rapidly growing company with over 3,000 self-driven individuals spanning over 100 countries.
We're passionate about innovation and delivering the best products and features in our space, enabling millions of jobs worldwide and connecting the global workforce with the best companies and opportunities.
The right candidate will be responsible for leading a growing team of Customer Success Managers in their region, recruiting, hiring, and training new team members.
They'll serve as a coach and leader, helping to develop the skills of their CSMs as they help customers achieve their desired outcomes.
The ideal candidate will have proven experience leading a CSM team within a rapidly-growing B2B SaaS company in a Team Lead or Manager role.
They'll thrive in a fast-paced, challenging environment and have a track record of managing their team to meet or exceed customer renewal and retention goals in a high growth setting.
Responsibilities:
- Manage a growing team of Customer Success Managers in your region
- Serve as a coach and leader, helping to develop the skills of your CSMs
- Build and scale the revenue stream by driving change and maximizing the effectiveness of the Customer Success team
- Organize and analyze customer and product data to identify and implement improvements to increase revenue growth
- Proactively surface opportunities to improve the team's operational efficiency and the customer experience
Qualifications:
- Proven experience leading a CSM team within a rapidly-growing B2B SaaS company
- Driven, thinks on their feet, and thrives in a fast-paced environment
- Track record of managing their team to meet or exceed customer renewal and retention goals in a high growth setting
- Data oriented
- Experience working with clients and team members from multiple countries and across multiple time zones preferred
- Experience working on a remote team preferred
- Based in EMEA timezone preferred
- Experience working at a high growth start-up or scale up preferred
- Fintech or HRTech experience preferred
-
Customer Success Representative
2 weeks ago
Oslo, Oslo County, Norway M-Files Full timeWe are seeking a Customer Success Representative to join our team in Norway.ResponsibilitiesThe ideal candidate will have experience in IT services and consulting, as well as experience in business development, prospecting, and success during the initial stages of the sales cycle.Conduct daily online demos and onsite meetings with prospective customers...
-
Customer Success Manager
2 days ago
Oslo, Oslo County, Norway SD Worx Full timeSD Worx is a leading European provider of Payroll & HR services with global reach. We have offices in Europe and an office in Mauritius. Our goal is to bring people solutions to life, so companies of any size can turn Human Resources into a source of value for the business and the people in it.About the RoleWe're seeking a Customer Success Manager to lead...
-
Global Commercial Strategy Leader
1 week ago
Oslo, Oslo County, Norway Panamera | IMD International Search Group Full timeWe're on the hunt for a Global Commercial Strategy Leader who can drive revenue growth, expand our customer base, and strengthen our brand reputation. As a senior leader within Panamera IMD, you'll play a critical role in shaping our commercial strategy and executing plans to achieve ambitious goals.Your expertise in market analysis, competitive...
-
Manager, Customer Success
3 weeks ago
Oslo, Oslo County, Norway Deel Full timeWho We Are Is What We Do.Deel and our family of growing companies are made up of global teams dedicated to helping businesses hire anyone, anywhere, easily.The team comprises over three thousand self-driven individuals spanning over 100 countries, and our unified yet diverse culture keeps us continually learning and innovating the platform and products for...
-
Customer Success Manager
1 week ago
Oslo, Oslo County, Norway TN Norway Full timeSocial network you want to login/join with:Papirfly is a European SaaS leader in Digital Asset Management and On-brand Content Creation, serving over 1 million users across more than 1,500 of the world's most recognized brands.An Introduction to PapirflyEmpowering brands to articulate their stories is at the heart of what we do.Papirfly is a European SaaS...
-
Global Program Leader
2 weeks ago
Oslo, Oslo County, Norway GE Healthcare Full timeGE Healthcare Global Program Leader - MRI in Oslo, NorwayJob Description SummaryAre you ready to lead transformative projects within the field of Magnetic Resonance Imaging (MRI)? As the Global Program Leader - MRI, you will be at the forefront of driving key initiatives that shape the future of our MRI imaging agents. Reporting to the Global Product Leader...
-
Director, Customer Success EMEA
2 weeks ago
Oslo, Oslo County, Norway Deel Full timeWho We Are Is What We Do.Deel and our family of growing companies are made up of global teams dedicated to helping businesses hire anyone, anywhere, easily.The team comprises over three thousand self-driven individuals spanning over 100 countries, and our unified yet diverse culture keeps us continually learning and innovating the platform and products for...
-
Customer Success Manager
2 weeks ago
Oslo, Oslo County, Norway IXT Full timeLocation: Lillestrøm or Gjøvik, Norway.Help customers succeed with secure, global IoT connectivityAt IXT, we connect the world's IoT devices with secure, reliable, and scalable connectivity solutions. Our Customer Success Manager will play a key role in ensuring our customers maximise the value of our solutions, from onboarding to long-term success.As a...
-
Lean Leader, Global Functions
1 week ago
Oslo, Oslo County, Norway GE HealthCare Full timeJob Description SummaryCoach, drive and lead lean behaviors, principles, and tools across an operational or functional area. Drive cultural transformation resulting in step-change in operational business metrics.Job DescriptionFunction: LeanBand: SPB 3/2At GEHC we have an inspiring purpose and bold strategic ambition to create a world where healthcare has no...
-
Customer Success Manager
1 week ago
Oslo, Oslo County, Norway Papirfly Ltd Full timeAn Introduction to PapirflyEmpowering brands to articulate their stories is at the heart of what we do.Papirfly is a European SaaS leader in Digital Asset Management and On-brand Content Creation, serving over 1 million users across more than 1,500 of the world's most recognised brands. Our modular suite of solutions enables companies to showcase brand...
-
Customer Success Manager
3 weeks ago
Oslo, Oslo County, Norway Heimdall Power Full timeWHO WE ARE:Heimdall Power is a fast-growing Norwegian-born tech company, established in 2016. We have global ambitions and are already present in 17 European countries as well as the U.S. We aim to optimize power grids worldwide, promoting a swift, secure and affordable green energy transition. Our unique offering combines software and sensors to increase...
-
Customer Success Manager
4 weeks ago
Oslo, Oslo County, Norway Findable Full timeCustomer Success Manager – FindableLocation: Oslo (Hybrid, in-person preferred)Reports to: Manager Customer SuccessAbout FindableFindable is building the next-generation AI platform for real estate compliance and operations. We closed our Series A funding in late 2024, backed by the world-class investors at Point Nine, and are on a high-growth journey to...
-
Customer Success Manager
3 weeks ago
Oslo, Oslo County, Norway Kompas Management ApS Full timeOslo · HybridCustomer Success Manager – Findable We usually respond within three days Customer Success Manager – FindableLocation: Oslo (Hybrid, in-person preferred)Reports to: Manager Customer SuccessAbout FindableFindable is building the next-generation AI platform for real estate compliance and operations. We closed our Series A funding in late 2024,...
-
Customer Success Lead
2 days ago
Oslo, Oslo County, Norway SD Worx Norge Full timeAbout SD Worx NorgeAs a leading European provider of Payroll & HR services, SD Worx Norge is dedicated to bringing people solutions to life. We enable companies of any size to turn Human Resources into a source of value for the business and the people in it.We offer a wide range of people solutions that span the entire employee journey, from getting people...
-
Customer Success Manager
1 week ago
Oslo, Oslo County, Norway Cisco Full timeTravel required – up to 25%What You'll DoAs a Customer Success Manager, you play a crucial role in helping our customers adopt and use Cisco technologies, driving value realization and growth. You will be the primary point of contact for customers, guiding them through software adoption and enabling them to accomplish their business and technical goals....
-
Customer Success Manager
2 weeks ago
Oslo, Oslo County, Norway Mosaker Rekruttering AS Full timeJoin our team to drive change. Become an EsgianAbout EsgianOur market is the Ocean Industries and our products range from market analytics to unique emission software solutions becoming "must-haves" for all stakeholders within our market. Succeeding in the Energy Transition is driven by strong action from governments, companies, financial institutions, and...
-
Global Head of Services
3 weeks ago
Oslo, Oslo County, Norway Appear AS Full timeThe Global Head of Services oversees customer services, customer success, and professional services worldwide. This leader sets the strategic vision for all service-related functions, ensuring they align with the company's broader operational and financial objectives. In a matrix structure, regional service teams adapt centrally defined methods and...
-
Customer Success Strategist
4 days ago
Oslo, Oslo County, Norway Sanity CMS Full timeAbout the RoleIn this critical position, you will play a key role in shaping Sanity CMS's future by developing and executing strategies to drive revenue growth and expand existing accounts. As a Customer Account Executive, you will work closely with our talented team to cultivate and grow relationships with key enterprise customers.Main...
-
Customer Experience Leader
3 days ago
Oslo, Oslo County, Norway Tetra Pak Full timeAt Tetra Pak we commit to making food safe and available, everywhere; and we protect what's good – protecting food, protecting people, and protecting the planet. By doing so we touch millions of people's lives every day.And we need people like you to make it happen.We empower you to reach your potential with opportunities to make an impact to be proud of...
-
Director, Customer Success
3 weeks ago
Oslo, Oslo County, Norway Verifone Full timeWhy VerifoneFor more than 40 years Verifone has established a remarkable record of leadership in the electronic payment technology industry. Verifone has one of the leading electronic payment solutions brands and is one of the largest providers of electronic payment systems worldwide.Verifone has a diverse, dynamic and fast paced work environment in which...