
Retail Team Lead
2 days ago
About Us
Goodwill Industries of San Diego County is a non-profit organization focused on providing job readiness training and employment opportunities to individuals with disabilities and barriers to employment.
Last year alone, we kept 10 million pounds of donated goods from hitting our landfills through our resale efforts.
Job SummaryThis role is responsible for assisting the management team in the daily operations of the store, including some management functions, opening/closing the store, and overseeing production/retail operations.
Key Responsibilities- Ensure excellent customer service is provided to customers and donors.
- Provide leadership and guidance to staff, including training and professional development to motivate and increase productivity.
- Engage staff and create a positive work environment where employee relationships are prioritized.
- Assist with performance evaluations, goal setting conversations, and scheduling.
- Maintain the store in a clean, safe, and organized manner with merchandise properly displayed.
- Document and report any concerns or issues to management in a timely manner.
- Support the implementation of organizational initiatives such as 4DX methodology.
- Ensure auction products meet quality standards and determine bidding prices.
- Gauge when compactor is full and properly change container to maximize efficiency.
SKILLS AND ABILITIES:
- Education: High School Graduate or General Education Degree (GED) preferred.
- Experience: One year supervisory experience. Retail experience preferred.
- Computer Skills: Basic computer skills, email, internet use, Microsoft Word and Excel.
- Certificates & Licenses: Must have a CA Driver's License and driving record acceptable to Goodwill's insurance company requirements. Must also have an insured, reliable vehicle.
- Other Requirements: Ability to operate electronic cash register, forklift certified, and able to read and understand sales reports.
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