Technical Sales Specialist
1 week ago
About Us
Radio Holland is a globally recognized leader in Satellite and Radio communication, Navigation, Automation, and Observation systems tailored for various maritime users within the shipping sector. We provide innovative and efficient solutions for every conceivable electronic function on board by supplying, installing, and integrating advanced, high-tech equipment. Our commitment to fast and efficient service is supported by a worldwide network of branches and agents along the major shipping routes.
Our Team
You will join a dedicated team comprising account managers, service coordinators, service engineers, planners, and technical managers. This team is crucial in the comprehensive process of selling and delivering maintenance services to our clients. Your main goal will be to ensure customer satisfaction and encourage repeat business through effective coordination and exceptional service delivery.
Key Responsibilities
As a Technical Sales Specialist, you will play a vital role in refining the inside sales process to ensure accurate handling of customer inquiries. Your contributions will be essential to the smooth operation of our inside sales activities, significantly enhancing the delivery of outstanding service to our esteemed customers while also driving the exploration of new business opportunities.
Your work will have an international scope, with your primary location being in our office.
Specific Duties Include:
- Preparing and technically detailing tickets based on our request for quote process.
- Sending quotations and responding to all customer inquiries regarding service, surveys, commissioning, and installations in a professional and timely manner.
- Operating within sales authorization and clearly defined pricing guidelines.
- Calculating the cost price of orders based on customer specifications and preferences.
- Ensuring that all relevant information is current, accurate, and complete in our systems.
- Making sure all documentation and information is complete for handover to other departments.
Ideal Candidate Profile
Characteristics:
- Customer-oriented.
- Detail-oriented.
- Possesses a commercial mindset.
- Team player.
- Excellent communication skills.
Qualifications:
- Minimum of 3 years of experience in a similar role.
- At least a secondary vocational qualification.
- Proficient in both Norwegian and English, verbally and in writing.
What We Offer
When you become part of our team as a Technical Sales Specialist, you can anticipate:
- A competitive salary and benefits package.
- Opportunities for professional growth and advancement.
- An engaging and inclusive work environment.
- The chance to work with cutting-edge maritime technology.
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