
Customer Support Quality Specialist
1 day ago
We are looking for a highly skilled and motivated Customer Support Quality Specialist to join our team. As a key member of our Customer Support Team, you will be responsible for driving quality assurance results and supporting customers in their daily operations.
About the Role- Driving Quality Assurance Results: Identify and deliver trend analysis data to drive Enablement and Documentation effectiveness, help create or cater boot camps and other training programs, grade cases (chats, emails, and phone calls), address grade appeals, and deliver feedback to EBCS Support employees.
- Supporting Customers: Oversee and maintain our grading rubric to adapt to changing business needs and goals, lead regular calibration sessions to ensure grading cohesion, areas of improvement are identified and acted upon, and provide coaching opportunities.
- You have experience handling support requests from various channels and are comfortable navigating a CRM.
- You are a data-driven individual who can create and analyze reports, tell a story with the data, and deliver action-items to partners.
- You have a strong understanding of the basic functionality of Apple iOS, Android, and Windows platforms as well as cloud-based software like Microsoft Suite, OneDrive, etc.
At Autodesk, we take great pride in our culture. Our Culture Code is at the core of everything we do. Our values and ways of working help our people thrive and realize their potential, which leads to even better outcomes for our customers.
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Customer Support Specialist
6 days ago
Oslo, Oslo County, Norway Ascertra Full timeAbout Us:Ascertra operates under the umbrella of the Vela Software Group, a division of Constellation Software Inc. – a world leader in acquiring, managing, and growing software companies that are essential to their industries.Ascertra's product portfolio includes leading solutions such as Proarc, Coreworx, and Mpower, each addressing critical challenges...
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Customer Support Specialist
4 days ago
Oslo, Oslo County, Norway TN Norway Full timeSocial network you want to login/join with:About Us:Ascertra operates under the umbrella of the Vela Software Group, a division of Constellation Software Inc. – a world leader in acquiring, managing, and growing software companies that are essential to their industries.Ascertra's product portfolio includes leading solutions such as Proarc, Coreworx, and...
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Customer Support Specialist
4 days ago
Oslo, Oslo County, Norway TN Norway Full timeSocial network you want to login/join with:Customer Support Specialist (Norwegian speaking) - relocation to Greece, OsloClient: theHRchapterLocation:Oslo, NorwayJob Category:OtherJob Reference:522f0de372a1Job Views:6Posted:15.03.2025Expiry Date:29.04.2025Job Description:Your Strategic Partner for HR, Payroll & Headhunting SolutionsWe are seeking a motivated...
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Quality Assurance Specialist
6 days ago
Oslo, Oslo County, Norway Tesla Full timeThe Quality Assurance Specialist will be responsible for improving customer experience of Tesla products by reducing field issues in collaboration with other engineering teams. Our mission is to drive quality, reliability, and durability of our products.Key ResponsibilitiesMonitor product field performance, identify trending issues, and prioritize based on...
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Technical Support Specialist
3 days ago
Oslo, Oslo County, Norway TN Norway Full timeSocial network you want to login/join with:Role SummaryTN Norway seeks a highly skilled Technical Support Specialist to provide exceptional customer service and technical support for our clients. As a key member of our team, you will be responsible for delivering high-quality on-site installation, diagnosis, troubleshooting, and repair services for complex...
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Quality Assurance Specialist
5 days ago
Oslo, Oslo County, Norway ThermoFisher Scientific Full timeAt Thermo Fisher Scientific, we are committed to delivering high-quality products and services that meet the evolving needs of our customers. We are seeking a Senior Quality Specialist to join our Quality Engineering Group in Norway.The Quality Engineering Group is responsible for ensuring compliance with quality standards and regulations. As a Senior...
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Norwegian Language Support Specialist
3 days ago
Oslo, Oslo County, Norway Savior Artigos Texteis Lda Full timeWe are seeking a skilled Norwegian Language Support Specialist to join our team in Malta. As a key member of our customer support team, you will be responsible for providing high-quality Norwegian-language support to our customers via email and chat.This role involves a blend of direct customer interaction and content review, requiring strong communication...
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Customer Support Specialist Product
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Oslo, Oslo County, Norway Getgrunt Full timeAre you our next Customer Support Specialist?Grunt makes turning data into eye-catching presentations fast, fun, and easy. With built-in branding for non-designers, smart formatting for visual storytelling, and an intuitive design, it streamlines the entire process. Its automated workflows and 40+ integrated tools for PowerPoint keep everything running...
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Oslo, Oslo County, Norway Cross Border Talents Full timeAbout the job Norwegian Onsite Customer Support Specialist, Athens, GreeceAre you a native Norwegian speaker looking for an exciting career opportunity abroad? Join our vibrant team in Athens, Greece, as a Norwegian Onsite Customer Support Specialist and experience the rich Greek lifestyle while advancing your careerEmployment Type: Full-timeLanguage...
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Customer Success Specialist
4 days ago
Oslo, Oslo County, Norway MSD Malaysia Full timeCustomer Success Specialist (Animal Health Technology)Customer Success Specialist (Animal Health Technology)We are looking for a dedicated Customer Success Specialist to ensure our customers are satisfied and successful as they transition from sales prospects to active users of our products. In this role, you will be a key point of contact for our customers,...
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Support Quality Associate
1 day ago
Oslo, Oslo County, Norway TN Norway Full timeWe are looking for an accountable, impactful, and innovative Support Quality Associate (SQA) to expand our world-renowned Customer Support Team. As an SQA, reporting to the Quality Manager, you will help pioneer what quality assurance and feedback delivery means for our team so that we can improve the service we provide to customers and the learning...
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Quality Assurance Specialist
3 hours ago
Oslo, Oslo County, Norway Mondelez International Full timeJob DescriptionWe are seeking a highly skilled Quality Assurance Specialist to join our team at Mondelez International.The ideal candidate will have a strong background in quality management and food safety, with experience in implementing HACCP systems and ensuring compliance with regulatory requirements.Key Responsibilities:Develop and implement quality...
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Sr. Quality Specialist
6 days ago
Oslo, Oslo County, Norway ThermoFisher Scientific Full timeThermoFisher Scientific Sr. Quality Specialist in Oslo, NorwayWork Schedule: Standard (Mon-Fri)Environmental Conditions: OfficeJob Description:Thermo Fisher Scientific Norway produces and develops Dynabeads that are used in several billion diagnostic tests worldwide. It is a critical component in one of the most promising cancer treatments and is an industry...
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Nordic Representative Customer Support
15 hours ago
Oslo, Oslo County, Norway TN Norway Full timeAbout the RoleThis position involves providing top-notch customer support as a representative of TN Norway in the Nordic region.As a customer service specialist, you will be the first point of contact for customers and will play a crucial role in maintaining their satisfaction.
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Tesla Support Specialist, Roadside Support
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Oslo, Oslo County, Norway Tesla, Inc. Full timeTesla Support Specialist, Roadside Support (Lithuanian speaking) - OsloAs a Tesla Roadside Support Specialist, your role will be to guide our existing customers at their most vulnerable time; when their car has broken down – you are the one to support them and create a memorable and best in class experience.This role can be based in Amsterdam, Oslo, Berlin...
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Technical Support Specialist
3 days ago
Oslo, Oslo County, Norway TN Norway Full timeSocial network you want to login/join with:Technical Support Specialist (Norwegian speaking) - relocation to Greece, OsloClient:theHRchapterLocation:Oslo, NorwayJob Category:OtherJob Reference:56bdb8a96cb2Job Views:3Posted:15.03.2025Expiry Date:29.04.2025Job Description:We are looking for a dedicated and skilled Technical Support Specialist to join a vibrant...
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Language Quality Specialist
1 day ago
Oslo, Oslo County, Norway Mindrift Full timeBecome a Key Player in Shaping the Future of AI with MindriftAbout the ProjectThe Mindrift platform connects specialists with AI projects from major tech innovators. Our mission is to unlock the potential of Generative AI by tapping into real-world expertise from across the globe.This freelance role on a short-term project involves refining high-quality text...
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Norwegian Customer Support Agent
3 days ago
Oslo, Oslo County, Norway Savior Artigos Texteis Lda Full timeSavior Artigos Texteis Lda is looking for a Norwegian Customer Support Agent to provide top-notch customer support to our clients in Norway.As a Customer Support Agent, you will be responsible for responding to customer inquiries and resolving issues via email and live chat.Provide high-quality customer support via email and live chat.Develop and maintain a...
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Customer Support Lead
4 days ago
Oslo, Oslo County, Norway TN Norway Full timeSocial network you want to login/join with:Are you an experienced customer service professional with strong leadership and analytical skills to deliver and develop exceptional service? Does leading support within one of Europe's fastest-growing tech companies sound like your next adventure? If so, then we'd love to chatSo we have built this rocketship. We...
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Customer Support Team Lead
4 days ago
Oslo, Oslo County, Norway TN Norway Full timeWe are TN Norway, a fast-growing tech company dedicated to making cities a better place to live. As our Customer Support Lead, you will play a crucial role in delivering exceptional service to our customers and partners.">Mentoring and managing: You will lead a team of 20+ Support Associates, providing guidance and support to help them develop their skills...