Technical Support Specialist

1 day ago


Oslo, Oslo County, Norway TN Norway Full time

Social network you want to login/join with:

Role Summary

TN Norway seeks a highly skilled Technical Support Specialist to provide exceptional customer service and technical support for our clients. As a key member of our team, you will be responsible for delivering high-quality on-site installation, diagnosis, troubleshooting, and repair services for complex equipment and systems.

Key Responsibilities
  1. Establish strong relationships with R&D teams to ensure seamless communication and issue resolution.
  2. Collaborate with customers' technical staff to identify and replace faulty system components.
  3. Conduct thorough acceptance testing after part replacement.
  4. Broaden your coding knowledge to investigate issues efficiently and escalate to R&D when necessary.
  5. Utilize provided test tools to capture and analyze logs required by R&D.
  6. Communicate effectively with customers to gather problem details and requirements.
  7. Investigate and resolve customer complaints within contracted SLAs.
  8. Work closely with internal teams to resolve technical issues.
  9. Develop and maintain accurate system documentation for customers and support teams.
  10. Update call tracking systems with status updates, action plans, and customer resolution reports.
  11. Provide technical assistance to R&D teams during solution design, implementation, and testing phases.
  12. Support EMEA delivery and support teams with technical expertise.
  13. Coach internal teams on product technical details and capabilities.
  14. Review and update quality system technical aspects to ensure accuracy and currency.


  • Oslo, Oslo County, Norway TN Norway Full time

    Social network you want to login/join with:Technical Support Specialist (Norwegian speaking) - relocation to Greece, OsloClient:theHRchapterLocation:Oslo, NorwayJob Category:OtherJob Reference:56bdb8a96cb2Job Views:3Posted:15.03.2025Expiry Date:29.04.2025Job Description:We are looking for a dedicated and skilled Technical Support Specialist to join a vibrant...


  • Oslo, Oslo County, Norway TN Norway Full time

    Job SummaryWe are seeking an experienced Senior Technical Support Scientist to join our team at TN Norway.Key ResponsibilitiesAssist customers with specialist technical support and provide guidance on product applications.Develop and deliver training programs to ensure effective use of our products.Collaborate with cross-functional teams to drive business...


  • Oslo, Oslo County, Norway TN Norway Full time

    About the RoleThis is a fantastic opportunity for a Technical Support Specialist to work with our client in Athens, Greece. As a key member of our team, you will be responsible for providing technical support and troubleshooting services to clients using the Norwegian language.You will assist customers with hardware and software-related inquiries,...


  • Oslo, Oslo County, Norway TN Norway Full time

    About UsTN Norway is a leading provider of Safeaero equipment solutions. Our team of experts is dedicated to delivering exceptional results and exceeding customer expectations.We are committed to innovation and continuous improvement, and we are always looking for talented individuals to join our team.Job DescriptionAs a Service Technician, you will be...


  • Oslo, Oslo County, Norway Merck Gruppe Full time

    Your RoleAs a Field Service Engineer, you will be the technical backbone of our Lab Water Solutions business, providing exceptional service and support to our customers.You will install and commission lab water purification systems at various client sites, ensuring optimal performance from day one.You will also perform regular maintenance and servicing,...


  • Oslo, Oslo County, Norway Halr Tech Group Full time

    About UsAt Halr Tech Group, we specialise in technology-driven recruitment, seamlessly blending innovation with industry expertise. We connect top talent with leading companies, ensuring the perfect match in expertise and culture.Role OverviewWe are looking for a Technology Support Analyst to join our team in Norway. This is an on-site role, ideal for...


  • Oslo, Oslo County, Norway Ascertra Full time

    About Us:Ascertra operates under the umbrella of the Vela Software Group, a division of Constellation Software Inc. – a world leader in acquiring, managing, and growing software companies that are essential to their industries.Ascertra's product portfolio includes leading solutions such as Proarc, Coreworx, and Mpower, each addressing critical challenges...


  • Oslo, Oslo County, Norway TN Norway Full time

    Social network you want to login/join with:About Us:Ascertra operates under the umbrella of the Vela Software Group, a division of Constellation Software Inc. – a world leader in acquiring, managing, and growing software companies that are essential to their industries.Ascertra's product portfolio includes leading solutions such as Proarc, Coreworx, and...


  • Oslo, Oslo County, Norway Hitachi Automotive Systems Americas, Inc. Full time

    We are seeking a skilled Technical Project Specialist to join our team at Hitachi Energy in Oslo.About the RoleAs a Technical Project Specialist, you will be responsible for implementing technical solutions for digital infrastructure within protection and control systems. This includes configuring local SCADA systems, such as MicroSCADA and RTU, as well as...


  • Oslo, Oslo County, Norway E-CO Energi AS Full time

    Geophysical Support/Survey Design SpecialistGeophysical Support/Survey Design SpecialistApply locations: Weybridge, OsloTime type: Full timePosted on: Posted YesterdayTime left to apply: End Date: March 31, 2025 (30+ days left to apply)Job requisition id: R637TGS provides scientific data and intelligence to companies active in the energy sector. In addition...


  • Oslo, Oslo County, Norway Halr Tech Group Full time

    About Halr Tech GroupWe specialise in technology-driven recruitment, connecting top talent with leading companies through innovative solutions. Our goal is to create a perfect match in expertise and culture.Job RequirementsWe are seeking a Hardware and Software Professional to join our team in Norway. This on-site role is ideal for someone who enjoys...


  • Oslo, Oslo County, Norway Tesla, Inc. Full time

    Tesla Roadside Support SpecialistAs a Tesla Roadside Support Specialist, your role will be to guide our existing customers at their most vulnerable time; when their car has broken down – you are the one to support them and create a memorable experience.This position can be based in various locations.Key ResponsibilitiesEvaluate and diagnose customer needs...


  • Oslo, Oslo County, Norway Halr Tech Group Full time

    About Halr Tech GroupWe specialise in technology-driven recruitment, blending innovation with industry expertise. We connect top talent with leading companies, ensuring a perfect match in expertise and culture.Job OverviewWe are seeking an IT Infrastructure Specialist to join our team in Norway. This on-site role is ideal for someone who enjoys...


  • Oslo, Oslo County, Norway ThermoFisher Scientific Full time

    Thermo Fisher Scientific is seeking a Technical Service Specialist to join our team. This role will involve performing planned maintenance, repairs, and other verification/qualification services on laboratory instruments at customer sites.Key Responsibilities:Provide routine maintenance and repair services for laboratory equipmentCollaborate with customers...


  • Oslo, Oslo County, Norway Getgrunt Full time

    Are you our next Customer Support Specialist?Grunt makes turning data into eye-catching presentations fast, fun, and easy. With built-in branding for non-designers, smart formatting for visual storytelling, and an intuitive design, it streamlines the entire process. Its automated workflows and 40+ integrated tools for PowerPoint keep everything running...


  • Oslo, Oslo County, Norway TN Norway Full time

    Social network you want to login/join with:Technical Support Engineer - Relocation to Oslo, OsloClient:Project / Program ManagementLocation:Oslo, NorwayJob Category:OtherJob Reference:f6bb0bc60673Job Views:6Posted:15.03.2025Expiry Date:29.04.2025Job Description:The positionMobileye is looking for an automated vehicle Technical Support Engineer to join our...


  • Oslo, Oslo County, Norway TN Norway Full time

    Job OverviewWe are seeking a highly skilled Technical Support Specialist to join our team in Athens, Greece. This role offers an exciting opportunity to provide top-tier support in a dynamic workplace while enjoying all that Athens has to offer.To ensure a smooth transition, you will receive comprehensive relocation assistance, including a free flight ticket...


  • Oslo, Oslo County, Norway TN Norway Full time

    DNV is a leading expert in risk management and assurance, empowering customers with facts and reliable insights to make informed decisions.Digital Transformation OpportunityWe are seeking a skilled Graduate to join our team in Ship Classification, focusing on Technical Support and Register Management. As a key member, you will contribute to our digital...


  • Oslo, Oslo County, Norway TN Norway Full time

    About YouWe are seeking an experienced Administrative Support Specialist to join our team. As a skilled coordinator, you will be responsible for providing administrative support to our organization.In this role, you will have the opportunity to work closely with our management team and contribute to the success of our business. Key responsibilities...


  • Oslo, Oslo County, Norway Textron GSE Full time

    About the RoleWe are seeking a highly skilled Field Service Technician to join our team in Norway. The successful candidate will be responsible for the repair, maintenance, servicing, and commissioning of Safeaero equipment, ensuring that all work is carried out to the highest standards.Key Responsibilities:To carry out service work for customers at airports...