Employee Relations Manager, Global Corporate Employee
6 days ago
The EMEA Employee Relations team is seeking a highly skilled and experienced Employee Relations Manager to join their team. This is a unique opportunity to work with a tight-knit and responsive team that is passionate about delivering high levels of expertise and proactive measures to build and sustain Amazon's corporate diverse, successful, and fast-moving businesses.
Key Responsibilities- Analyze, diagnose, design, and revise people programs, policies, and practices to sustain positive employee relations.
- Participate in new and in-country expansion projects to influence all employee-related decisions and advise on strategies to ensure ER risks are mitigated.
- Develop and deliver scalable training products to build ER and LR knowledge and skills for managers and HR colleagues across the region.
- Work with senior ER EMEA colleagues and other stakeholders to conduct establishment and/or interactions with third parties.
- Develop an understanding of employee engagement levels and drivers in various locations and support the delivery of initiatives designed to achieve engagement targets aligned to the ER philosophy.
- Ensure stakeholders in EMEA and elsewhere are updated promptly and accurately when ER/LR situations emerge.
- Conduct climate assessments in sites requiring them and ensure all actions resulting from them are recorded and followed up.
- Work with the ER team to further develop tracking mechanisms to ensure relevant data and internal and external risk indicators are appropriately flagged and responded to.
- Work with HR colleagues and managers who are responsible for liaising with existing works councils to ensure that any potential problems are understood and mitigated, and that such forums work smoothly and promote good employee engagement.
- Partner with HR site managers, business partners, and employment counsel to identify and respond to emerging risks.
- Partner with employee relations colleagues across Amazon on LR/ER issues affecting all Amazon businesses.
- Monitor internal and external labour relations trends and submit relevant reports to management.
This role reports to the Principal, Employee & Labour Relations and is a hybrid role. The successful candidate will be eligible to work at least 3 days per week in any of our offices in Oslo, Helsinki, Copenhagen, or Stockholm.
Requirements- Three years in employee and/or labor relations, functional human resources, or labor/employment law.
- Bachelor's degree required; advanced degree, law degree, or other specialized training in labor/employee relations a significant plus.
- Knowledge of labor relations landscapes across the Nordic Countries and/or specialized knowledge of labor relations landscapes and requirements in at least one of the Nordic Countries.
- Danish, Norwegian, Swedish, and/or Finnish speaker.
- Experience in managing employee representative bodies.
- Experience coaching, consulting, and advising employees and HR & business stakeholders.
- Experience facilitating employee listening sessions/focus groups.
- Experience designing and delivering training programs.
- Strong ability to analyze data, develop and prepare standard and ad hoc reports, and present findings with conclusions, responses, and recommendations to HR and business leaders.
- Technically proficient in MS Outlook, Word, Excel, Access, & PowerPoint.
- Sound judgment and decision-making, deploying emotional intelligence in every interaction with our employee base.
- Strong interpersonal and persuasion skills, enabling individual to establish partnerships and work collaboratively across management levels and personalities to influence senior leadership, stakeholders, peers, and employees at all levels across a large, dispersed organization.
- Strong written communication skills and the ability to develop effective executive-level messaging, reports, and presentations.
- Proven problem-solving and analytical skills in an ambiguous environment with the capacity to work autonomously to manage competing priorities simultaneously while driving projects to closure.
- Experience working with large amounts of quantitative and qualitative data to identify root causes, recognize patterns, and develop creative, innovative solutions for complex problems.
- Acts with a sense of urgency, a bias for action, and with a desire to thrive in a dynamically growing environment.
- Highly motivated, confident, resilient, thoughtful, proactive, and intellectually curious.
- Demonstrated ability to successfully navigate complex, international organizational structures.
- Ability to handle confidential and sensitive information with extreme discretion.
- Solid knowledge of the employment legislation and Labor relation framework in any of the Nordic countries (Sweden, Norway, Denmark, Finland).
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