Customer Service Ambassador

3 days ago


Oslo, Oslo County, Norway H&M group Full time

About Us

We are a fashion-forward company driven by creativity, fueled by diverse communities and powered by design and technology.

Job Description

You will be the friendly face of our brand, providing high-level service to customers at every turn. From initiating conversations to assisting at the cash desk, fitting rooms, and shop floor, you will play a vital role in enhancing the shopping experience.

Your Responsibilities

  • Process deliveries, replenish stock, and merchandise the latest garments on the shop floor.
  • Create welcoming experiences that showcase the best of our brand.
  • Guide customers through their journey, offering genuine assistance and proactive service.

Requirements

  • Candidate must be customer-focused, with a genuine interest in getting to know customers and offering an experience and level of service to match their expectations.
  • Proactive approach is essential, using initiative to provide customers with a memorable shopping experience.
  • Candidate should be curious, seeking opportunities to improve everyday processes and routines and take proactive action where needed.
  • Genuine communication skills are required, listening to and showing interest in others' ideas and opinions.


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