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Customer Service and Support Lead
3 weeks ago
This Aftersales Operation role is responsible for supporting daily operations, including budgeting, expenses, and payment handling, as well as AR follow-ups. You will also collaborate with customer service and partners to ensure timely and effective resolution of customer inquiries and service issues.
- Manage car rental requests, ensuring timely handling and compliance with company policies.
- Support roadside assistance coordination, serving as the primary contact for managing and overseeing services provided by our partners.
To succeed in this role, you will need:
- Organized and structured, with the ability to manage multiple tasks and priorities effectively.
- Excellent communication and interpersonal skills, with a customer-centric approach.
