
Technical Service Delivery Specialist
20 hours ago
About Our Team at Halr Tech Group
We strive to deliver the best results through our unique approach to recruitment, which combines industry expertise with cutting-edge technology.
Job Summary
This on-site role involves providing technical support to end-users and IT teams, troubleshooting issues related to hardware, software, and networks, and ensuring compliance with IT security policies and procedures.
Key Responsibilities:
- Deliver technical support for hardware, software, and network-related issues.
- Resolve IT incidents efficiently, escalating where necessary.
- Maintain and support IT infrastructure, including system updates and security patches.
- Assist in deploying and configuring new technologies.
- Document technical issues and resolutions for future reference.
- Support end-users with software applications and IT tools.
- Ensure compliance with IT security policies and procedures.
Requirements:
- Proven experience as a Technology Support Analyst, IT Support Specialist, or similar role.
- Strong knowledge of Windows and macOS operating systems.
- Experience with network troubleshooting, software installation, and hardware maintenance.
- Familiarity with Active Directory, Office 365, and cloud-based solutions.
- Excellent problem-solving skills and attention to detail.
- Strong communication skills to assist both technical and non-technical users.
- Ability to work on-site.
Benefits
- Competitive remuneration package.
- Opportunity to work with cutting-edge technology.
- Professional development and training opportunities.
- Collaborative and dynamic work environment.
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