
Maritime Service Sales Professional
4 days ago
At TN Norway, we're a specialist in Satellite and Radio communication, Navigation, Automation, and Observation systems for maritime users in the shipping industry. Our innovative solutions cater to every electronic function on board, ensuring efficient operations.
We provide fast and efficient service through our worldwide network of branches and agents along major shipping routes.
Our Team
You'll be part of a dedicated team consisting of account managers, service coordinators, service engineers, planners, and technical managers. This team plays a vital role in the end-to-end process of selling and delivering maintenance services to our customers.
Your primary objective will be to ensure customer satisfaction and foster repeat business through seamless coordination and exceptional service delivery.
Key Responsibilities
- Ensure precise handling of customer inquiries within our inside sales process.
- Prepare and technically elaborate tickets based on our request for quote process.
- Send quotations and answer customer enquiries professionally and timely.
- Work within defined pricing guidelines and calculate cost prices of orders based on customer requirements.
- Update and maintain relevant information in our systems (Zendesk/Navision) to ensure accuracy and completeness.
- Ensure all documentation is complete for handover to other departments.
Requirements
To succeed in this role, you should possess:
- A strong commercial mindset.
- The ability to think accurately and make informed decisions.
- Excellent communication skills, both verbal and written.
- Customer-oriented approach with a focus on delivering exceptional service.
What We Offer
We offer a competitive salary and benefits package, opportunities for professional development and advancement, an engaging work environment, and the chance to work with cutting-edge maritime technology.
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