
Solution Strategist Lead
4 days ago
The retail and consumer goods landscape is constantly evolving, driven by changing customer behaviors, increasing competition, and the need for sustainability. At RELEX Solutions, we are at the forefront of this revolution, developing cutting-edge supply chain and retail planning software that empowers our clients to adapt, innovate, and thrive.
Job Description
We are seeking a highly skilled Solution Success Lead to join our Customer Success team in Sweden, Norway, or Denmark. As a key member of our team, you will play a vital role in supporting RELEX growth targets by working closely with Customer Success Managers (CSMs). Your primary responsibility will be to act as a strategic advisor to our CSMs and customers, leveraging your expertise in retail, supply chain, and RELEX solutions to drive measurable value and increase sales pipeline within our existing customer base.
Key Responsibilities:
- Strategic Advisory: Serve as a trusted advisor to both CSMs and customers, providing strategic guidance on how to address customer challenges and deliver measurable value.
- Pipeline Growth: Identify and cultivate commercial opportunities within existing accounts by addressing key business pain points with RELEX solutions, driving sales pipeline expansion and contributing to RELEX's growth.
- Cross-functional Collaboration: Work with multiple internal teams to tailor solutions to customer needs and deliver impactful results.
- Customer & Colleague Engagement: Develop and nurture strong relationships with customers and internal stakeholders, ensuring alignment between customer processes and RELEX's solution proposition.
Required Skills and Qualifications:
- Retail or CPG Background: A minimum of 5 years of experience in retail or consumer packaged goods (CPG), preferably in supply chain or related field.
- Supply Chain Expertise: Strong understanding of end-to-end supply chain processes, including demand planning, space and assortment optimization, price & promotions & CPG.
- Hands-on Experience: Familiarity with RELEX solutions or comparable systems.
- Commercial Acumen: Proven track record on delivering customer value and supporting revenue growth.
Benefits:
- Make a Real Impact: Contribute to helping retailers and brands optimize their operations and achieve their business goals.
- Career Growth Opportunities: Opportunities for professional development, cross-team collaboration, and career advancement in a dynamic, tech-driven environment.
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