Teamleder for Service Desk

4 weeks ago


Oslo, Oslo County, Norway Sopra Steria Full time
Om stillingen

Sopra Steria søker en erfaren teamleder til å lede vår service desk, bedre kjent som Knutepunktet. Som teamleder vil du lede og utvikle et team på seks personer, inkludert personalansvar, opplæring og kompetanseutvikling.

Ansvarsområder
  • Sikre kontinuerlige forbedringer av teamet og tjenestene det leverer.
  • Forenkling av hverdagen til våre ansatte ved å levere tjenester av høy kvalitet.
  • Bemanning av Knutepunktet sin service desk (onsite) på vårt hovedkontor i Oslo sentrum.
Krav
  • Solid erfaring med kontordrift og administrasjon, helst fra et stort selskap.
  • Solid erfaring med personalledelse og utvikling av ansatte.
  • Gode kommunikasjonsevner på norsk og engelsk, både muntlig og skriftlig.
  • Erfaring med ServiceNow er en stor fordel.
  • Dreven i Microsoft sine standardapplikasjoner.
Om oss

Sopra Steria er Norges ledende konsulentselskap innen digitalisering, innovasjon og bærekraft. Vi tilbyr et sterkt fagmiljø og muligheten til å jobbe med spennende oppgaver med høy forretningsverdi. Vi har et aktivt og sosialt miljø som finner på mye gøy i og utenfor arbeidshverdagen.



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