Customer Service Specialist

1 month ago


Bergen, Vestland, Norway Corvus Energy Full time
About the Role

Corvus Energy is seeking a highly skilled Customer Service Engineer to join our team. As a key member of our customer support team, you will be responsible for providing exceptional support to our customers, ensuring their satisfaction with our products and services.

Key Responsibilities
  • Provide remote and in-field support to customers, resolving issues and maintaining uptime.
  • Servicing customer installations as needed, and communicating with Sustainable Engineering to provide feedback on field issues.
  • Ensure customer satisfaction with our products and services.
  • Collaborate with cross-functional teams to resolve complex technical issues.
  • Develop and maintain technical documentation to support customer installations.
  • Participate in creating and improving processes to deliver products and services efficiently to our customers.
Requirements
  • Degree or Diploma in electronics or computer technology, or equivalent work experience.
  • Proven troubleshooting and problem-solving skills applied to electrical-mechanical and software systems.
  • Excellent communication and crisis management skills.
  • Ability to work independently with minimal supervision.
  • Flexibility and willingness to travel and work internationally.
  • Representing Corvus Energy brand and values towards customers and partners.
What We Offer

Corvus Energy offers a competitive salary, comprehensive benefits package, and opportunities for professional development in a global organization. We strive for a good work-life balance and a healthy lifestyle, with flexible working hours and healthy varied lunches and snacks.

Join our team and be a key player in our success story of powering a clean future all around the world.



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