Digital Onboarding Specialist

1 day ago


Oslo, Oslo County, Norway Promote Project Full time

Promote Project is a leading digital solution that uncomplicates everyday scheduling and workforce management by making it easier for businesses to communicate, collaborate, and get work done. Our platform is powered by a community of local industry experts who provide a best-in-class digital platform that is easy to use, accurate, secure, and compliant with local needs and standards.

Job Description

We are seeking a skilled Digital Onboarding Specialist to join our Customer Onboarding Team in Oslo. As a key member of the team, you will be responsible for facilitating custom Planday implementation, product setup, and ongoing customer support for our customers in the Norwegian market. Your role will involve working closely with new customers to ensure they have the knowledge they need to make their scheduling and HR management processes simpler and more efficient.

Key Responsibilities
  • Facilitating custom Planday implementation, product setup, and ongoing customer support for our customers in the Norwegian market
  • Working closely with new customers to ensure they have the knowledge they need to make their scheduling and HR management processes simpler and more efficient
  • Acting as an internal representative of our customers to our internal product/engineering team
  • Monitoring customer onboarding health and working on reducing churn

You will be located in our Oslo office and will be part of a team of currently six colleagues. If you are a detail-oriented individual with excellent communication skills and experience in a Customer Support or Onboarding role, we encourage you to apply for this exciting opportunity.



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