
Norwegian speaking Customer Onboarding Consultant
1 day ago
Oslo, NO
Salary25000 - 60000 a year (Lebanese Pounds)
DescriptionPlanday from Xero is a leading digital solution that uncomplicates everyday scheduling and workforce management by making it easier for businesses and shift workers around the world to communicate, collaborate, and get work done.
Powered by a community of local industry experts, Planday provides a best-in-class digital platform that is easy to use, accurate, secure, and compliant with local needs and standards. From payroll to POS and reporting, its open API and tech ecosystem is scalable to fit shifting business needs and to build an engaged, flexible workforce.
Founded in 2004, Planday is headquartered in Copenhagen, Denmark and supports over 400,000 users across Europe and the US. Planday was acquired by Xero in 2021.
How you'll make an impact
For our customers to be able to use Planday effectively from day one, we rely on our Customer Onboarding Team, which helps our new customers to set up their individual Planday platform according to their needs. In this role, you will be located in our Oslo office and will be part of a team of currently six colleagues, focusing on our customers in the Norwegian market.
Norwegian speaking Customer Onboarding ConsultantWhat you'll do- Looking after international portfolios of shift-based businesses (with focus on Norwegian customers)
- Ensuring that our customers have the knowledge they need to make their scheduling and HR management processes simpler and more efficient
- Working with new customers to facilitate custom Planday implementation, product setup and ongoing customer support
- Acting as an internal representative of your customers to our internal product/engineering team
- Monitoring your onboarding customers for the first 12 months, keeping track on their health and working on reducing churn
- You are professionally fluent in English and Norwegian
- You have a minimum of one year experience in a Customer Support or Onboarding role or in a leading role within one of our key industries
- You understand the logic of IT systems, and easily learn new systems
- You are driven, creative, respectful and curious, with strong time management skills
- You are good at working independently, but always with an eye towards sharing your knowledge and success with others
It would be beneficial if you have experience using Planday from a previous workplace and/or working knowledge of HR system, payroll systems or working time rules.
At Planday, we offer you:
- Benefits like pension, health insurance, inclusive support for new parents and generous vacation
- On top of your annual base salary, you are offered to be part of an Employee Share Plan
- Growth and progression opportunities – we want you to grow with us
- Flexible remote work
- Strong social culture with lots of team and company activities
- Meaningful work – everyone at Planday contributes to improving the lives of shift workers around the globe
- Healthy work-life balance and autonomous approach to work. We trust in you and your abilities
Finally, our offices are not just workplaces (although they are pretty nice and well-located, we have to say). Plandayers are open and welcoming and at Planday, everyone has the freedom and support to show their true self at work.
At Planday, we firmly believe that diversity and inclusion are the cornerstones of innovation and a vibrant workplace culture, and we highly value the strength that diverse backgrounds offer.
As an equal opportunity employer, we strive to create an equitable experience for all our candidates throughout the process. Please let us know if you need reasonable accommodation during the application or interview process.
All applicants will be considered for employment without attention to any personal characteristics.
Job type:Remote job
Tags- consultant
- support
- growth
- payroll
- api
- management
- health
-
Onboarding Consultant
1 day ago
Oslo, Oslo County, Norway Promote Project Full timePromote Project is a leader in digital solutions for workforce management. Our goal is to provide businesses with a seamless way to manage their scheduling and HR processes. We achieve this through our cutting-edge platform that is designed to simplify everyday tasks and improve communication between employers and employees. Our vision is to empower...
-
Customer Onboarding Expert
8 hours ago
Oslo, Oslo County, Norway Promote Project Full timePromote Project is a cutting-edge provider of digital solutions for shift-based businesses. As a Remote HR Consultant, you will play a crucial role in our Customer Onboarding Team, supporting clients across Europe and the US.Your Key Tasks:Look after international portfolios of shift-based businesses, focusing on Norwegian customers.Ensure customers have the...
-
Digital Onboarding Specialist
1 day ago
Oslo, Oslo County, Norway Promote Project Full timePromote Project is a leading digital solution that uncomplicates everyday scheduling and workforce management by making it easier for businesses to communicate, collaborate, and get work done. Our platform is powered by a community of local industry experts who provide a best-in-class digital platform that is easy to use, accurate, secure, and compliant with...
-
Onboarding and Support Professional
8 hours ago
Oslo, Oslo County, Norway Promote Project Full timePromote Project is a leading innovator in digital solutions for shift-based businesses. We're seeking a skilled Onboarding and Support Professional to join our Customer Onboarding Team, where you will be responsible for delivering exceptional customer support and driving business growth.Your Key Responsibilities:Provide high-quality customer support,...
-
Oslo, Oslo County, Norway Cross Border Talents Full timeAbout the Role:As a Norwegian Onsite Customer Support Specialist, you will be the frontline of our customer service team, providing exceptional support and assistance to our Norwegian-speaking customers. Your role will involve addressing customer inquiries, resolving issues, and ensuring a seamless customer experience.Key Responsibilities:Provide top-notch...
-
Oslo, Oslo County, Norway Cross Border Talents Full timeOverview:This is an exciting opportunity to join our dynamic team as a Norwegian Onsite Customer Support Specialist in Athens, Greece. As a specialist in customer support, you will be responsible for delivering exceptional service to our Norwegian-speaking customers.Duties:Provide high-quality customer supportAddress customer inquiries and concernsMaintain...
-
Operations Onboarding Lead
1 day ago
Oslo, Oslo County, Norway TN Norway Full timeAre you a great people manager with excellent communication skills? Do you have the ability to work analytically and hands-on at the same time in a highly dynamic work environment? If this sounds like you, we'd love to chatWe are growing rapidly and are now looking for an Operations Onboarding Lead to join our team in Oslo.About the roleWe have built this...
-
Onboarding and Retention Lead
4 days ago
Oslo, Oslo County, Norway Findable Full timeAbout the PositionWe are seeking a highly motivated and experienced Customer Success Manager to join our team at Findable. As a key member of our customer success team, you will play a vital role in driving customer satisfaction, retention, and expansion.ResponsibilitiesEnsuring fast and effective customer onboarding, customizing processes based on each...
-
Oracle HCM Consultant
1 day ago
Oslo, Oslo County, Norway Next Ventures Full timeWe are looking for an Oracle Cloud HCM Consultant specializing in Core HR, Talent Management, and Absence Management to join an exciting project in Oslo. This is an onsite role and requires Norwegian speaking for a 6-12 month contract.Seniority levelAssociateEmployment typeContractJob functionConsultingStaffing and Recruiting#J-18808-Ljbffr
-
Oslo, Oslo County, Norway Cross Border Talents Full timeAbout the job Norwegian Onsite Customer Support Specialist, Athens, GreeceAre you a native Norwegian speaker looking for an exciting career opportunity abroad? Join our vibrant team in Athens, Greece, as a Norwegian Onsite Customer Support Specialist and experience the rich Greek lifestyle while advancing your careerEmployment Type: Full-timeLanguage...
-
Remote HR Consultant
8 hours ago
Oslo, Oslo County, Norway Promote Project Full timePromote Project seeks an Onboarding and Support Professional to join our Oslo office, where you will work closely with a team of six colleagues focused on serving Norwegian customers.Your Key Accountabilities:Maintain strong relationships with customers, providing tailored support to meet their needs.Develop and implement effective strategies to drive...
-
Onsite Support Specialist
2 days ago
Oslo, Oslo County, Norway Cross Border Talents Full timeAbout the Position:We are seeking a dedicated and experienced Norwegian Onsite Customer Support Specialist to join our team in Athens, Greece. As a key member of our customer service team, you will play a critical role in ensuring the highest level of customer satisfaction.Key Tasks:Support Norwegian-speaking customers via various channelsIdentify and...
-
Norwegian Customer Support Specialist in Greece
8 hours ago
Oslo, Oslo County, Norway TN Norway Full timeCompany Overview:Teleperformance collaborates with Microsoft to provide excellent opportunities for experienced technology enthusiasts to work with a world-leading tech brand.This partnership enables us to offer a unique chance for individuals who speak Norwegian fluently and wish to experience working in the world of computer software, consumer electronics,...
-
Customer Success Expert
4 days ago
Oslo, Oslo County, Norway Findable Full timeCompany OverviewFindable AS is a fast-growing SaaS company that provides innovative solutions for real estate compliance and operations. Our mission is to revolutionize the industry by making critical building information easy to find and use.Job DescriptionWe are seeking a highly motivated Customer Success Manager to join our team in Oslo. As a CSM, you...
-
Consulting Director
1 day ago
Oslo, Oslo County, Norway StaffHost digital Full timeConsulting Director - Public CloudLocation: Oslo, Norway (Hybrid)Company: A global leading provider of managed IT infrastructure services, renowned for critical partnerships with thousands of globally recognized enterprises. This organisation is making huge investment into a high-growth Nordic consulting capability due to significant customer...
-
Customer Success Manager
4 days ago
Oslo, Oslo County, Norway Findable Full timeCustomer Success Manager – FindableLocation: Oslo (Hybrid, in-person preferred)Reports to: Manager Customer SuccessAbout FindableFindable is building the next-generation AI platform for real estate compliance and operations. We closed our Series A funding in late 2024, backed by the world-class investors at Point Nine, and are on a high-growth journey to...
-
Norwegian Language Specialist
4 days ago
Oslo, Oslo County, Norway Cross Border Talents Full timeAbout the RoleWe are seeking a highly skilled Norwegian Onsite Customer Support Specialist to join our team in Athens, Greece. As a key member of our customer service team, you will provide exceptional support and assistance to our Norwegian-speaking customers, addressing their inquiries and resolving issues efficiently and professionally.Key...
-
Customer Success Manager
4 hours ago
Oslo, Oslo County, Norway Kompas Management ApS Full timeOslo · HybridCustomer Success Manager – Findable We usually respond within three days Customer Success Manager – FindableLocation: Oslo (Hybrid, in-person preferred)Reports to: Manager Customer SuccessAbout FindableFindable is building the next-generation AI platform for real estate compliance and operations. We closed our Series A funding in late 2024,...
-
Oslo, Oslo County, Norway Cross Border Talents Full timeAbout the Job:Are you a native Norwegian speaker looking for an exciting career opportunity abroad? We are seeking a highly skilled Norwegian Onsite Customer Support Specialist to join our vibrant team in Athens, Greece.Job Description:The ideal candidate will have excellent communication skills, a strong understanding of customer service principles, and the...
-
Customer Success Expert
4 days ago
Oslo, Oslo County, Norway Findable Full timeAbout the RoleAs a key member of our customer success team at Findable, you will play a vital role in driving customer satisfaction, retention, and expansion. We are seeking a motivated and experienced Customer Success Manager to join our team and contribute to our growth journey.Key ResponsibilitiesEnsure fast and effective customer onboarding, customizing...