Customer Service Representative in Crete, Greece

4 weeks ago

Oslo, Oslo County, Norway Teleperformance Full time
Unlock Your Career Potential in Crete, Greece

We are seeking a highly motivated and customer-focused individual to join our Nordic Allente Customer Experience team in Chania, Crete. As a Customer Service Representative, you will be the primary point of contact for customer requests, providing a seamless experience to new and existing customers.

Key Responsibilities:
  • Respond to customer inquiries about broadband services and TV solutions in a professional and timely manner
  • Resolve technical issues as they arise, utilizing your problem-solving skills and knowledge of TV solutions and streaming services
  • Follow up with customers to ensure their needs are met and provide ongoing support
  • Collaborate with colleagues to exchange ideas and solutions, driving continuous improvement in customer experience
Requirements:
  • Fluency in Norwegian, with excellent written and spoken English skills
  • Previous work experience in a customer/tech support role, with a strong understanding of TV solutions and streaming services
  • Exceptional communication and soft skills, with a positive and adventurous attitude
What We Offer:
  • Complete relocation support, including flight ticket to Chania, Crete, and accommodation assistance
  • Competitive monthly salary, with two extra salaries per year and a generous bonus scheme
  • Fully remunerated training by certified instructors, with opportunities for professional growth and development
  • A dynamic and multicultural work environment, with a focus on diversity and inclusion

As a valued member of our team, you will have the opportunity to develop strong experience and skills, while representing one of the biggest brands worldwide. If you are a motivated and customer-focused individual, we encourage you to apply for this exciting opportunity.

Why Crete?

Crete is a popular destination for tourists and expats alike, offering a unique blend of history, culture, and natural beauty. With its low cost of living and stunning landscapes, Crete is an ideal location for those seeking a new adventure and career opportunity.

Don't miss out on this chance to advance your career and experience the best of Greece. Apply now to join our team in Crete

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