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Oslo, Oslo County, Norway Patrique Mercier Recruitment Full time{"h1": "Norwegian Speaking Technical Support Representative in Greece", "p": "Patrique Mercier Recruitment is seeking a skilled Norwegian speaking technical support representative to join our team in Greece. As a technical support representative, you will provide expert assistance to Norwegian speaking customers, helping them troubleshoot and resolve...
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Norwegian Speaking Customer Support Representative in Greece
2 months ago
We are seeking a highly skilled and customer-focused individual to join our team as a Norwegian Speaking Customer Support Representative in Greece. As a key member of our team, you will play a vital role in providing exceptional customer service to our Norwegian-speaking clients.
Key Responsibilities- Act as the primary point of contact for Norwegian-speaking customers via various communication channels.
- Provide accurate and timely information about our products and services, addressing customer inquiries and concerns.
- Ensure high customer satisfaction by delivering friendly, professional, and personalized service.
- Document all customer interactions and maintain accurate records in our system.
- Collaborate with team members to enhance the overall customer experience.
- Stay up-to-date with company offerings and policies to provide reliable assistance.
- Adhere to established procedures to maintain quality and compliance standards.
- Fluency in Norwegian and English, both written and spoken.
- Prior experience in customer support is a plus, but not a requirement.
- Excellent communication and interpersonal skills.
- Strong problem-solving skills with a focus on customer satisfaction.
- Ability to work independently and manage time effectively.
- Familiarity with customer service software and computer systems.
- Reliable internet connection and a suitable home office setup.
- Positive attitude, willingness to learn, and adaptability to change.
- Availability to work flexible hours if required.
- Private Health Insurance
- Pension Plan
- Paid Time Off
- Training & Development
- Performance Bonus
