Customer Support Specialist

2 weeks ago


Oslo, Oslo County, Norway JL Talent Partners Full time

We are seeking a highly skilled Norwegian speaking Customer Service Advisor to join our client's team in Greece.

Key Responsibilities:

  • Provide exceptional customer support via phone and email, resolving a range of issues in a timely and professional manner.
  • Utilize established procedures to provide accurate and complete information to customers.
  • Take ownership of customer queries, ensuring timely resolution and response.
  • Build meaningful relationships with customers, responding to their inquiries in a courteous and friendly manner.
  • Meet and exceed customer service quality goals, compliance regulations, and productivity targets.
  • Contribute to creating an exceptional customer experience that exceeds expectations.
  • Collaborate with management to ensure seamless execution of customer service strategies.

What We Offer:

  • Flexible work-from-home option.
  • Comprehensive health coverage and private health care.
  • Competitive salary package with performance-based bonuses.
  • Relocation support package for successful candidates.

Requirements:

  • Native Norwegian language proficiency.
  • English language proficiency at B2 level.
  • Ability to resolve customer concerns and create a seamless customer experience.
  • Self-sufficiency and confidence in troubleshooting basic technical issues related to connectivity, systems, and devices.
  • EU citizenship or Greek residence card.

Don't miss this opportunity to join our team and contribute to delivering exceptional customer experiences.



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