Customer Success Advocate

2 days ago


Bergen, Vestland, Norway Merck Gruppe - MSD Sharp & Dohme Full time
About the Role

The successful candidate will be responsible for delivering exceptional customer experiences and driving business growth in the dairy livestock industry. This role requires a deep understanding of agricultural technology and a passion for helping customers achieve their goals.

Responsibilities and Expectations
  • Technology Expertise: Develop and maintain expertise in our technology solutions to provide effective support to customers.
  • Customer Onboarding: Collaborate with customers to develop tailored onboarding plans, ensuring a smooth transition to our products.
  • Farm Optimization: Conduct comprehensive farm assessments to identify areas for improvement and develop strategic recommendations.
  • Customer Support: Provide timely and knowledgeable support to customers, addressing their inquiries and concerns through various channels.
  • Cross-Functional Collaboration: Work closely with internal stakeholders to drive business growth and identify new opportunities for our customers.


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