Customer Success Associate

1 day ago


Bergen, Vestland, Norway Aquabyte, Inc. Full time

Join to apply for the Customer Success Associate role at Aquabyte.

Location: Damsgård, Bergen

Application Deadline: 28.02.2025

About Aquabyte

Aquabyte is a leading technology company developing innovative solutions for decision support in the aquaculture industry. With unique camera technology and advanced artificial intelligence, we contribute to making the industry more efficient and sustainable, and are a central driver in the ongoing technological development in the global aquaculture sector.

Responsibilities

  • Respond to customer inquiries via phone, email, and live chat.
  • Provide training and guidance on the use of our products and services.
  • Identify and resolve customer issues effectively and professionally.
  • Ensure a positive customer experience.
  • Work proactively to improve customer satisfaction by gathering feedback and suggestions for improvement.
  • Collaborate closely with our development and customer support teams to optimize our solutions.

Qualifications

  • Higher education and/or experience in fish farming.
  • Strong problem-solving skills and an analytical approach.
  • Driver's license class B.
  • Flexibility to travel as needed.
  • Fluent in English and Norwegian, both written and spoken.
  • Curiosity and willingness to learn.
  • Organized and customer-focused.

Benefits

  • Competitive salary and stock options.
  • Central office location in Bergen.
  • Free lunch and snacks.
  • Opportunities for personal and professional development in a dynamic environment.
  • Flexible working hours and a positive team culture.
  • Opportunity to contribute to sustainable innovation in the global seafood industry.

We value diversity and encourage candidates with unique backgrounds to apply, even if not all qualifications are met.

Email your application to: ulv@aquabyte.ai

Seniority Level

Not Applicable

Employment Type

Full-time

Job Function

Management and Manufacturing

Industries

Technology, Information and Internet

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