Customer Success Manager

2 days ago


Bergen, Vestland, Norway Fonn Full time
Fonn søker ny kundespesialist i Bergen/Oslo

Vår gode kollega flytter på seg, og vi søker derfor etter en ny Customer Success Manager til teamet vårt i Oslo eller Bergen.

Er du en person som trives med å jobbe tett på kunder og sørge for at de får en god brukeropplevelse? Er du nysgjerrig på nye digitale verktøy og har en sterk interesse for teknologi i byggenæringen? Kanskje det er nettopp deg vi ser etter

Du vil ha en sentral rolle i selskapet, og være ansvarlig for å igangsette nye kunder og sørge for at de får en effektiv og god opplæring av Fonn. I tillegg skal du ivareta eksisterende kunder og gi de nødvendige oppdateringer om nye funksjoner og forbedringer.

Som Customer Success Manager i Fonn vil du ha muligheten til å jobbe i et dynamisk og innovativt miljø, med spennende utviklingsmuligheter. Du vil være en del av et tverrfaglig team med kollegaer fra Norge, England, og Polen. Vi søker etter deg som er proaktiv, selvstendig og liker å jobbe i et høyt tempo. Du vil ha mye ansvar, og det er en fordel om du jobber godt under press.

Arbeidsoppgaver:

  1. Ansvarlig for en variert og spennende kundeportefølje
  2. Sikre god kundetilfredshet
  3. Jobbe tett sammen med salgs- og support team for å sikre en god overgang fra salg til vellykket implementering
  4. Opplæring og oppfølging av kunder, brukere og samarbeidspartnere
  5. Være en viktig støttespiller for kunden ved eventuelle problemstillinger som måtte dukke opp, og proaktivt foreslå effektive løsninger.
  6. Forklare og følge opp kunders forbedringsforslag til produkt- og utviklingsteamet
  7. Bruke vårt CRM system aktivt

Hvem leter vi etter?

  1. Erfaring med kundehåndtering og teknisk support
  2. Teknisk anlagt med god forståelse for digitale systemer
  3. Erfaring fra byggenæringen er et stort pluss
  4. Er flink til å lære bort og liker å hjelpe andre
  5. Kan snakke og skrive flytende norsk og engelsk

Hva kan vi tilby?

  1. Mulighet til å jobbe i et spennende selskap i vekst
  2. Noe reiseaktivitet
  3. Konkurransedyktige betingelser
  4. Flotte og moderne kontorer i Bergen og Oslo sentrum
  5. Mulighet for delvis hjemmekontor

Synes du dette hørtes ut som en spennende mulighet? Ta gjerne kontakt ved eventuelle spørsmål om stillingen.

#J-18808-Ljbffr

  • Bergen, Vestland, Norway Aquabyte, Inc. Full time

    Join to apply for the Customer Success Associate role at Aquabyte.Location: Damsgård, BergenApplication Deadline: 28.02.2025About AquabyteAquabyte is a leading technology company developing innovative solutions for decision support in the aquaculture industry. With unique camera technology and advanced artificial intelligence, we contribute to making the...


  • Bergen, Vestland, Norway Merck Gruppe - MSD Sharp & Dohme Full time

    About the RoleThe successful candidate will be responsible for delivering exceptional customer experiences and driving business growth in the dairy livestock industry. This role requires a deep understanding of agricultural technology and a passion for helping customers achieve their goals.Responsibilities and ExpectationsTechnology Expertise: Develop and...


  • Bergen, Vestland, Norway Kongsberg Maritime Full time

    As a Service Project Manager at Kongsberg Maritime, you will be part of our Global Customer Support division responsible for delivering aftermarket services, upgrades, and support in more than 35 countries worldwide.In this role, you will lead and coordinate projects for our global fleet, providing aftermarket support for our comprehensive portfolio of...


  • Bergen, Vestland, Norway Recruityard Full time

    Welcome to Smart-Recruitments, where our dedicated team works tirelessly to connect top talent with leading companies worldwide. As a customer support professional with expertise in Norwegian, you will play a vital role in delivering world-class recruitment services.We seek a highly skilled individual with outstanding communication skills in Norwegian to...


  • Bergen, Vestland, Norway Kongsberg Gruppen Full time

    Project Manager PositionWe are seeking a highly skilled Project Manager to join our team in Kongsberg Maritime's Energy - Global Customer Support division. As a Project Manager, you will be responsible for leading and coordinating projects for our worldwide fleet, providing aftermarket support for our comprehensive portfolio of electrification, drives, and...


  • Bergen, Vestland, Norway TN Norway Full time

    Key ResponsibilitiesThe successful Sales Manager will be responsible for accelerating revenue growth in the region by developing, maintaining, and effectively growing our customer base.They must have a proven track record of effectively hunting and finding new business in the energy sector, be well-versed in broadband wireless applications, and understand...

  • Project Manager

    7 days ago


    Bergen, Vestland, Norway Kongsberg Maritime Full time

    Kongsberg Maritime's Global Customer Support division is responsible for delivering aftermarket services, upgrades, and support in more than 35 countries worldwide. Our team of experts ensures cost-efficient delivery of services, upgrades, and spare parts during the operational lifetime of over 30,000 installations.We are seeking a skilled Service Project...


  • Bergen, Vestland, Norway Kongsberg Maritime Full time

    Job Summary: We are looking for a skilled Senior Manager to oversee the development and execution of integrated projects within our company. The ideal candidate will have extensive experience in project management, a strong understanding of the maritime industry, and excellent leadership skills.Key Accountabilities:Manage project portfolios, ensuring timely...


  • Bergen, Vestland, Norway Kongsberg Maritime Full time

    About the Opportunity: We are excited to offer a challenging and rewarding Portfolio Manager position within our Integrated Projects team. As a key member of our organization, you will be responsible for managing complex project portfolios, developing strategic business plans, and driving growth through innovative solutions.Key Accountabilities:Manage...


  • Bergen, Vestland, Norway The Assessment Company AS Full time

    Glamox is a global leader in providing cutting-edge lighting solutions for the professional market, with a strong presence in the maritime, offshore and industrial sectors. We're on a mission to create sustainable, energy-efficient, and innovative lighting that improves safety and performance in demanding environments. We've got a history of excellence, and...


  • Bergen, Vestland, Norway TN Norway Full time

    Wärtsilä is a world leader in marine technology and we are at the forefront of the industry's transformation towards a decarbonised and sustainable future. Our goal is to enable shipping companies to reduce their environmental impact while maintaining efficiency and profitability.Job DescriptionAs a General Manager Product Sales and Product Management in...


  • Bergen, Vestland, Norway Kongsberg Gruppen Full time

    About the RoleWe are looking for a structured individual with strong project management skills to lead and coordinate projects for our worldwide fleet. The successful candidate will provide aftermarket support for our comprehensive portfolio of electrification, drives, and energy storage products for marine applications.In this role, you will be responsible...


  • Bergen, Vestland, Norway TN Norway Full time

    The future of shipping is decarbonised and sustainable, and Wärtsilä is committed to enabling this transition. As a General Manager Product Sales and Product Management in Thrusters and Propulsion Control Systems (T&PCS) Product Line, you will play a key role in driving this change.About the RoleWe are seeking a highly experienced professional to lead our...


  • Bergen, Vestland, Norway Recruityard Full time

    Smart-Recruitments is a pioneering recruitment company that connects top talent with leading organizations globally. As a customer support professional with expertise in Norwegian, you will be part of our dynamic team that strives for excellence in recruitment services.We are seeking a highly motivated individual with exceptional communication skills in...


  • Bergen, Vestland, Norway TN Norway Full time

    Job Overview:We seek an accomplished Customer Support Professional to join our team in Greece. As a Norwegian speaker, you will provide top-notch customer support and contribute to the success of our company.Your duties will encompass responding to customer inquiries, addressing their concerns, documenting interactions and feedback, and collaborating with...


  • Bergen, Vestland, Norway Merck Gruppe - MSD Sharp & Dohme Full time

    Professional SummaryA highly motivated and experienced professional is sought to fill the role of Livestock Dairy Technology Specialist. The successful candidate will have a strong background in agriculture and technology, with excellent communication and interpersonal skills. They will be responsible for delivering exceptional customer experiences and...


  • Bergen, Vestland, Norway TN Norway Full time

    We are seeking a motivated and customer-focused Customer Support Specialist to join our dynamic team in Greece. This position offers the chance to work in a fast-paced environment while enjoying life in a bustling, historic city.The role is part of our company's international expansion, and we provide comprehensive relocation assistance, including a free...


  • Bergen, Vestland, Norway Baker Hughes Gruppe Full time

    Unlock Energy PotentialBaker Hughes is pushing the boundaries of what's possible in the energy industry. As a world leader in energy technology, we provide innovative solutions that make energy safer, cleaner, and more efficient. Our mission is to accelerate the impact on total recovery, revitalizing fields, and turning them into affordable, secure, and...


  • Bergen, Vestland, Norway TF Bank AB (publ) Full time

    OverviewWe are seeking a highly skilled Customer Support Agent to join our dynamic team at TF Bank AB (publ). As a key member of our customer service department, you will have the opportunity to collaborate within teams and work autonomously, ensuring exceptional customer experiences every step of the way.The ideal candidate will possess excellent...


  • Bergen, Vestland, Norway Recruityard Full time

    Serving as a key member of our team at Smart-Recruitments, you will contribute to delivering exceptional customer experiences through our recruitment services. With a strong focus on innovation and efficiency, we strive to match top talent with leading companies worldwide.This exciting opportunity requires a talented individual with excellent communication...