Norwegian Support Specialist in Greece

5 days ago


Bodø, Nordland, Norway TN Norway Full time
Company Overview:

Teleperformance collaborates with Microsoft, providing opportunities for technology enthusiasts to work with a world leader.

This partnership offers experienced professionals the chance to join the Microsoft Support team and deliver exceptional customer experiences.

As a member of this team, you will play a critical role in identifying customer needs and delivering solutions that exceed expectations.

Job Description:

The successful candidate will be responsible for guiding customers through various issues related to billing inquiries, transactions, and account management.

Key responsibilities include:

  • Delivering tailored solutions to meet customer needs.
  • Troubleshooting technical issues and escalating them when necessary.
  • Providing accurate information and resolving customer inquiries in a timely manner.
Requirements:

To succeed in this role, you will require:

  • A good command of English (B2+).
  • Sales experience with consumer products and services is an asset.
  • Strong technical research skills to troubleshoot customer problems effectively.
What We Offer:

We provide complete support to help you relocate to Greece, including flight ticket expenses and hotel accommodation. Our goal is to ensure a seamless transition for our new colleagues.



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