Complaint Handling Expert

3 days ago


Bærum, Viken, Norway TN Norway Full time
Job Summary

We are seeking a highly skilled and experienced Dispute Resolution Specialist to join our team at TN Norway. As a Card Issuing Professional, you will be responsible for handling disputes related to card issuing services.

The ideal candidate will have excellent communication skills, both verbal and written, and be fluent in English and Swedish. German and Finnish are considered advantages. Experience in case management and the card industry is also preferred.

Responsibilities:

  1. Process complaints for Nordic and international banks
  2. Cooperate closely with customers in connection with problems arising from disputes
  3. Participate in the development of dispute handling services

Requirements:

  • Excellent communication skills
  • Fluency in English and Swedish
  • Experience in case management and the card industry


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