International Dispute Analyst

2 days ago


Bærum, Viken, Norway TN Norway Full time
Company Overview

TN Norway is a leading provider of IT services and solutions. We are committed to delivering high-quality services and exceeding our customers' expectations.

Our team is dedicated to providing exceptional customer service and support. We are passionate about what we do and strive to make a positive impact on our customers' lives.

Our Values:

  • Customer-centricity
  • Excellence
  • Collaboration
  • Continuous improvement

About the Job:

This is a unique opportunity to join a dynamic and growing company. As a Complaint Handling Expert, you will be responsible for managing and resolving customer complaints related to card issuing services.

The ideal candidate will have excellent communication skills, both verbal and written, and be able to work independently with minimal supervision. Fluency in English and Swedish is required, and experience in case management and the card industry is preferred.

Key Responsibilities:

  • Manage and resolve customer complaints related to card issuing services
  • Work closely with customers to understand their needs and concerns
  • Develop and implement effective complaint handling strategies


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