Medical Operations Manager

4 weeks ago


Oslo, Oslo County, Norway Viking Full time

Viking Travel Care is seeking a Medical Operations Manager to oversee the implementation of medical services and ensure seamless project management.

The ideal candidate will have experience in medical escorted transports, medical assessments, and expat case handling. They will also be responsible for establishing routines for medical escorted transports, recruiting and training in-house nurses, and participating in quality improvements.

Key Responsibilities:

  • Develop and implement medical processes and training programs for staff.
  • Manage day-to-day operations of medical escorted transports, including medication and equipment handling.
  • Recruit and train in-house nurses to support Travel Care Operations.
  • Participate in quality improvements and complaints handling.
  • Represent Viking Travel Care in customer meetings.

Requirements:

  • Qualified nurse with long experience as an escort nurse.
  • Expertise in medical processes for travel insurance claims, including expats.
  • Experience with starting up travel assistance services and training staff.
  • Entrepreneurial mindset and excellent communication skills.
  • Native speaker of one of the Nordic languages or English.

Work Environment:

  • Full-time or part-time position.
  • Reports to Director of Travel Care.
  • Preferably based in Spain, with frequent travel to Nordic offices.


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