
Service Delivery Quality Professional
21 hours ago
We are seeking a highly experienced Service Delivery Quality Professional to join our team. As a key member of our Customer Support Team, you will be responsible for driving quality assurance results and supporting customers in their daily operations.
About the Role- Driving Quality Assurance Results: Identify and deliver trend analysis data to drive Enablement and Documentation effectiveness, help create or cater boot camps and other training programs, grade cases (chats, emails, and phone calls), address grade appeals, and deliver feedback to EBCS Support employees.
- Sustaining High-Quality Support: Oversee and maintain our grading rubric to adapt to changing business needs and goals, lead regular calibration sessions to ensure grading cohesion, areas of improvement are identified and acted upon, and provide coaching opportunities.
- You have experience handling support requests from various channels and are comfortable navigating a CRM.
- You are a data-driven individual who can create and analyze reports, tell a story with the data, and deliver action-items to partners.
- You have a strong understanding of the basic functionality of Apple iOS, Android, and Windows platforms as well as cloud-based software like Microsoft Suite, OneDrive, etc.
We take great pride in our culture here at Autodesk. Our Culture Code is at the core of everything we do. Our values and ways of working help our people thrive and realize their potential, which leads to even better outcomes for our customers.
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Service Delivery Engineer
5 days ago
Oslo, Oslo County, Norway TN Norway Full timeThe Service Engineer will play a key role in supporting our customers worldwide. The ideal candidate will have suitable education, excellent language skills, and relevant experience in electronics and computer technology.You'll be part of a dynamic team that provides global support for our products and services. We're committed to delivering high-quality...
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Service Delivery Associate
2 days ago
Oslo, Oslo County, Norway Ria Full timeRia Money Transfer is a company that delivers innovative financial services, empowering individuals to achieve their goals and improve their lives.We are committed to providing exceptional customer experiences, while maintaining our commitment to excellence and customer satisfaction.We are seeking a motivated individual to join our team as a Service Delivery...
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Service Delivery Professional
3 days ago
Oslo, Oslo County, Norway Merck Gruppe Full timeAbout YouYou hold a technical bachelor's degree or equivalent technical certifications.You have a strong technical background in field service, especially with lab equipment.You possess excellent problem-solving skills, enabling you to diagnose and troubleshoot issues efficiently.You are customer-focused, with great communication skills and a...
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Project Delivery Executive
2 days ago
Oslo, Oslo County, Norway TN Norway Full timeWe are currently looking for a Project Delivery Executive to join our Project Delivery Unit in Norway. In this role, you will lead the project delivery process, ensuring that projects are completed on time, within budget, and to the required quality standards.Responsibilities:Lead project teams, including external consultants and contractorsDevelop and...
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Quality Assurance Professional
2 days ago
Oslo, Oslo County, Norway ADP Full timeAt ADP, we are committed to delivering high-quality software solutions that meet the evolving needs of our clients. As a Senior QA Automation Engineer, you will play a key role in ensuring the quality and usability of our cloud-based Human Resource solutions.You will work closely with the development team to gather requirements, design and execute product...
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Quality Engineering and Procurement Lead
1 day ago
Oslo, Oslo County, Norway Hitachi ABB Power Grids Full timeJob DescriptionThe Supplier Quality Engineer will be responsible for supporting Category teams and local SCM teams within the supplier qualification process, planning and leading supplier audits, coordinating and monitoring high-impact supplier nonconformances, and consolidating supplier delivery and quality performance KPIs.A successful candidate must have...
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IT Service Management Professional
6 days ago
Oslo, Oslo County, Norway Darwin Recruitment GmbH Full timeJob OverviewWe are a leading recruitment agency specializing in IT and technology roles, and we are currently seeking an experienced IT Service Management Professional to join our ServiceNow practice. As a key member of our team, you will be responsible for designing and implementing innovative solutions that drive business value for our clients. Your...
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Program Delivery Specialist
21 hours ago
Oslo, Oslo County, Norway Autel Europe Full timeJob DescriptionAt Autel Europe, we are seeking a highly skilled Program Delivery Specialist to lead our Electric Vehicle projects. As a key member of our team, you will be responsible for delivering all EV-related projects, ensuring successful project delivery from start to finish.About the RoleWe are looking for a dedicated and detail-oriented individual...
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Automotive Delivery Expert
21 hours ago
Oslo, Oslo County, Norway Autel Europe Full timeJob TitleAutomotive Delivery ExpertAt Autel Europe, we are seeking a highly skilled Automotive Delivery Expert to join our team. As a key member of our organization, you will be responsible for delivering high-quality projects on time, within budget, and to the satisfaction of our customers.About the CompanyAutel Europe is a leading provider of innovative...
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Senior Quality Professional
3 days ago
Oslo, Oslo County, Norway TN Norway Full timeAbout the RoleWe are seeking a highly skilled and experienced Senior Quality Professional to join our team in TN Norway. As a key member of our organization, you will play a critical role in promoting behavioural change to continuously improve performance through programs and initiatives.Your primary responsibility will be to design and develop quality...
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Supply Chain Quality Assurance Expert
1 day ago
Oslo, Oslo County, Norway Hitachi ABB Power Grids Full timeHitachi Energy's Grid & Power Quality Solutions and Service global product group is a world-leading provider of grid connections and power quality solutions that enable our customers to build a more sustainable, flexible and secure energy system.We leverage our long-standing technology leadership, vast integration expertise, huge installed base and global...
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Head of Service Delivery
5 days ago
Oslo, Oslo County, Norway Telenor Full timeA Key Role in Telenor Cyberdefense">We are seeking a seasoned professional to fill the role of Head of Service Portfolio. This position offers a unique opportunity to make a significant impact on our company's success and contribute to shaping the future of cyber security in the Nordic region.">As a key member of our Management Team, you will be responsible...
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Maritime Service Sales Professional
6 days ago
Oslo, Oslo County, Norway TN Norway Full timeAt TN Norway, we're a specialist in Satellite and Radio communication, Navigation, Automation, and Observation systems for maritime users in the shipping industry. Our innovative solutions cater to every electronic function on board, ensuring efficient operations.We provide fast and efficient service through our worldwide network of branches and agents along...
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Grocery Delivery Operations Lead
2 days ago
Oslo, Oslo County, Norway Wolt Full timeJob DescriptionWe are looking for an experienced Operations Team Lead to join our Wolt Market team in Norway. As an Operations Team Lead, you will be responsible for supporting a team of Store Managers and running a world-class grocery delivery operation.Key Areas of FocusSafety: Ensure the safe working environment for all employees.Quality: Maintain...
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Microsoft D365 Solution Delivery Manager
2 days ago
Oslo, Oslo County, Norway HCLTech Full timeWe are looking for a senior professional to take on the role of Microsoft D365 Solution Delivery Manager. The ideal candidate will have extensive experience in leading and managing large-scale Microsoft Dynamics 365 projects, with a proven track record of delivering high-quality solutions on time and within budget.Key responsibilities include overseeing the...
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Oslo, Oslo County, Norway ContacLink Solutions Full timeAbout ContacLink Solutions:We provide high-quality translation and interpretation services to clients around the world. Our team of experienced professionals is dedicated to delivering accurate and reliable results.Job Details:Freelance Norwegian Interpreter positionRemote work opportunityCompetitive pay ratesResponsibilities:Facilitate communication between...
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Supplier Quality Engineer
1 day ago
Oslo, Oslo County, Norway Hitachi ABB Power Grids Full timeHitachi Energy is a global technology leader that is committed to solving some of the biggest global challenges of our time by advancing a sustainable energy future for all. We are able to deliver on this great promise because we have great people who everyday work and innovate collaboratively across the globe.As an employer, we operate in 90 countries with...
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Global Head of Services
2 weeks ago
Oslo, Oslo County, Norway Appear AS Full timeThe Global Head of Services oversees customer services, customer success, and professional services worldwide. This leader sets the strategic vision for all service-related functions, ensuring they align with the company's broader operational and financial objectives. In a matrix structure, regional service teams adapt centrally defined methods and...
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Vehicle Refinish Professional
3 days ago
Oslo, Oslo County, Norway Tesla, Inc. Full timeBody Repair Technician Career OpportunitiesTesla, Inc. is seeking a skilled Body Repair Technician to join our team in Oslo Karihauguen. As a Body Repair Technician, you will play a vital role in the repair and restoration of Tesla vehicles, utilizing your expertise in collision repair techniques and industry-standard procedures.The ideal candidate will...
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Project Quality Manager
5 days ago
Oslo, Oslo County, Norway GE Vernova Full timeGE Vernova Project Quality Manager in Oslo, NorwayJob Description SummaryBecome part of a winning team and help to deliver the Green Energy transition. As Quality Leader, you will require strong influencing and communication skills to align and enforce the project on GE Vernova's 'Safety, Quality, Delivery, Cost' priority and encourage the 'Step up, Step in...