Highly Skilled IT Infrastructure Engineer for Data Center and Workplace Technology Services

5 days ago


Oslo, Oslo County, Norway ExcelRedstone Full time
About the Role

ExcelRedstone is seeking a highly skilled Support Services Engineer to join our team in Norway. As a key player in our organization, you will be responsible for delivering high-quality services to meet our customers' project demands.

Job Description
  • Installation of equipment racks within technology rooms
  • Racking and un-racking of Servers and other Network hardware equipment
  • Installation of power distribution units within equipment racks
  • Movement of equipment within site locations including stores
  • Decommission of equipment within technology rooms
  • Decommission of power distribution units within equipment racks
  • Removal of redundant infrastructure (empty cabinets, powered off devices, redundant cabling etc.) from the technology rooms and workspaces
  • Audit and document desktop configuration, including patching and power, for existing and proposed user locations
  • Relocate and install desktop equipment including any peripherals
  • Configure, Install and test analogue, digital and VOIP telephone handsets and provide headset support as required
  • Connection of network patching to servers and other equipment within racks
  • Labelling of hardware (network equipment and servers etc)
  • Interface with Corporate Real Estate on mechanical and electrical provisioning
  • Escort and supervision of activities within technology rooms i.e. 3rd party and other bank group activities
  • Technology room inspections
  • BMS alarm investigation assistance
  • Work order review and assignment
  • Housekeeping duties
  • Carry out surveys and update drawings and schedules
  • Update records for all changes using Asset Management Software when required
  • Third party supervision (escort and supervision)
  • First line support (e.g., reboots on instruction, ID of lights & connections etc.)
  • Site representation on incident bridges
  • Perform Technology component swaps
  • RMA administration for faulty swapped out equipment
  • Power circuit support (proprietary sub distribution in racks etc.)
About Us

As a leading independent technology partner and global integrator, we offer end-to-end connectivity solutions that propel organizations everywhere. Our team of experts specializes in providing structured cabling, managed services, and other innovative solutions.

Requirements
  • Experience working in IT environment
  • Experience in an ICT Hardware Break Fix, Moves Adds and Changes environment (IT Hardware deployment) Workplace/Office and Data Centres Facilities
  • Experience in structured cabling installation, fault finding and testing with fluke test equipment
  • Good knowledge of structured cabling standards and cable types (FTP,UTP & Optical Fibre)
  • Good MS Office Suite experience (Outlook, Excel, Word etc)
  • Self-starter, organized, detailed-oriented and ability to work independently as well as part of a team
  • Prioritization skills and multitasking ability
  • Ability to work under pressure
  • Good knowledge of Ticketing Systems
  • Good understanding of complex change management and service delivery processes
  • Ability to assist with training new starters on all systems, processes and procedures
  • Satisfactory completion of all Internal and Client Training Courses
  • Drivers license
Benefits

We offer a competitive salary of approximately 80,000 - 100,000 NOK per annum, depending on experience. We also provide opportunities for professional growth and development, a supportive work environment, and a chance to work on challenging projects.



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