Sweden Support Services Engineer
1 month ago
ExcelRedstone is seeking a highly skilled Support Services Engineer to join our team in Oslo, Norway. As a Support Services Engineer, you will be responsible for delivering high-quality services to meet our customers' project demands.
Key Responsibilities- Installation of equipment racks within technology rooms
- Racking of Servers and other Network hardware equipment
- Installation of power distribution units within equipment racks
- Restack of equipment within existing technology rooms
- Movement of equipment within site locations including stores
- Perform Technology component swaps
- Decommission of equipment within technology rooms
- Un-racking of Servers and other Network hardware equipment
- Decommission of power distribution units within equipment racks
- Removal of redundant infrastructure from technology rooms and workspaces
- Audit and document desktop configuration, including patching and power, for existing and proposed user locations
- Power down and disconnect desktop equipment, including peripherals
- Relocate desktop equipment, including peripherals
- Install desktop equipment, including peripherals
- Configure, install, and test analogue, digital, and VOIP telephone handsets
- Connection of network patching to servers and other equipment within racks
- Labelling of hardware, including network equipment and servers
- Carry out DBAN Disk Wipes using software
- Interface with Corporate Real Estate on mechanical and electrical provisioning
- Escort and supervision of activities within technology rooms
- Technology room inspections
- BMS alarm investigation assistance
- Work order review and assignment
- Housekeeping duties
- Systems Data Quality checks
- Materials, Tools, and Test Equipment Management
- Carry out surveys and update drawings and schedules
- Update records for all changes using Asset Management Software
- Third-party supervision
- First-line support
- Site representation on incident bridges
- Experience working in an IT environment
- Experience in an ICT Hardware Break Fix, Moves Adds, and Changes environment
- Experience in structured cabling installation, fault finding, and testing with Fluke test equipment
- Good knowledge of structured cabling standards and cable types
- Good MS Office Suite experience
- Self-starter, organized, detailed-oriented, and ability to work independently as well as part of a team
- Prioritization skills and multitasking ability
- Ability to work under pressure
- Good knowledge of Asset Management Systems
- Good knowledge of Ticketing Systems
- Good understanding of complex change management and service delivery processes
- Ability to assist with training new starters on all systems, processes, and procedures
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Sweden Support Services Engineer
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Oslo, Oslo County, Norway ExcelRedstone Full timeAbout the Role:The Support Services Engineer is a key member of our Data Centre and Workplace Technology Services team, responsible for delivering high-quality support services to our customers.Key Responsibilities:Installation of equipment racks within technology roomsRacking of Servers and other Network hardware equipmentInstallation of power distribution...
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