IT Support Engineer

4 weeks ago


Oslo, Oslo County, Norway ESP Global Services Full time
About the Role

ESP Global Services is seeking a skilled Desktop Support Engineer to join our team in Oslo, Norway. As a key member of our IT support team, you will be responsible for providing technical assistance to our customers, troubleshooting and resolving technical issues, and ensuring the smooth operation of our IT infrastructure.

Key Responsibilities
  • Respond to customer inquiries and service requests, and resolve technical issues in a timely and professional manner.
  • Manage and resolve technical issues related to hardware, software, and operating systems.
  • Provide technical support and assistance to customers, including installation, configuration, and troubleshooting of desktop and laptop computers, printers, and other peripherals.
  • Administer and maintain Windows operating systems, including installation, configuration, and troubleshooting.
  • Provide IT infrastructure support, including troubleshooting and resolving technical issues related to network connectivity, security, and other IT-related issues.
  • Collaborate with other team members to ensure seamless delivery of IT services.
Requirements
  • 2+ years of experience in providing technical support and troubleshooting technical issues related to IT infrastructure.
  • Strong knowledge of Windows operating systems and desktop applications.
  • Excellent communication and problem-solving skills.
  • Ability to work independently and as part of a team.
  • Fluency in Norwegian and English languages.
What We Offer
  • A dynamic and multicultural work environment.
  • Opportunities for professional growth and development.


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