Desktop Support Engineer

1 day ago


Oslo, Oslo County, Norway Canonical Full time

**Our Team**

At Canonical, we believe in empowering our employees to drive innovation and excellence. Our team of experts works together to create cutting-edge solutions for the tech industry. As a **Desktop Support Engineer**, you will be part of a collaborative and dynamic team that values creativity, experimentation, and continuous learning.

Your responsibilities will include:

  • Providing technical support and guidance to employees
  • Identifying and resolving complex technical issues
  • Developing and maintaining knowledge base articles and documentation
  • Participating in training sessions, team gatherings, and company events

To succeed in this role, you will need:

  • Bachelors or equivalent degree in a technical field from an accredited college or university
  • Experience with Linux troubleshooting, including collecting logs and stack traces, fine-tuning configuration files
  • Experience with Linux integration with other environments, such as authentication/directory services, network file systems
  • Programming fundamentals in any language (bash, python, Perl, Ruby, Javascript, C or C++, Go)
  • Ability to learn quickly, thrive on change, and handle the pressure of a customer-facing job
  • Strong written and verbal English communication skills

We offer a flexible working environment, opportunities for professional growth, and a comprehensive benefits package, including fully remote working, personal learning and development budget, annual compensation review, recognition rewards, annual holiday leave, parental leave, employee assistance programme, and more.



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