
Customer Service Specialist with Swedish Fluency
2 days ago
We are seeking a highly skilled customer service specialist to join our team in Oslo. As a customer support agent, you will be responsible for handling incoming calls and chats from customers across the globe.
Primary Responsibilities:- Handle incoming calls from customers with various requests
- Provide solutions to customer complaints and issues
- Work in a dynamic environment with a rotating schedule
- Meet customer satisfaction, efficiency, and quality standards
We are looking for candidates who are fluent in Swedish, both spoken and written, and have a mature vocabulary. Additionally, the ability to understand Norwegian with no problems is essential. You should be able to work independently, think critically, and multitask efficiently.
Requirements:
- Fluent in Swedish, both spoken and written
- Ability to understand Norwegian with no problems
- Quick learner and able to work independently
- Positive attitude and ability to reset between calls
- Ability to handle stress and a high work capacity - excellent multitasker
- Comfortable using a PC
- Ambition to work for more than one year
- Strong references or good conduct/behavior with low absence rates
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