Customer Engagement Specialist for Sustainable Mobility

5 days ago


Oslo, Oslo County, Norway ABB E-mobility Full time

We are seeking a Customer Engagement Specialist for Sustainable Mobility to join our Service department in Norway.

Main Responsibilities:
  1. Conduct regular service meetings at executive level to align on strategy, performance, and improvement actions.
  2. Address escalations and negotiate customer requests, ensuring alignment with organizational priorities and capabilities.
  3. Engage with customers and internal teams globally, with up to 30% travel.
Critical Skills:
  • Strong communication, interpersonal, and negotiation skills.
  • Exceptional analytical and problem-solving abilities.
  • Leadership and project management expertise to drive cross-functional initiatives.
  • Strategic mindset and financial acumen to manage revenue growth and cost optimization.
  • Fluency in English and Norwegian.


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